Job Description

As a Training Coordinator , you will play a key role in preparing new and existing care providers to successfully support the individuals served by Cambrian. You'll coordinate and deliver orientations and ongoing training, ensure required documentation is complete, track training compliance, assess caregiver skills, and maintain accurate training records.

This is a people-focused role requiring strong presentation skills, organization, attention to detail, and the ability to adjust your training approach based on how people learn. You'll work closely with candidates, caregivers, HR, the Quality Department, and community partners to ensure training and onboarding are completed accurately and effectively.

_ WHAT YOU WILL DO:_

• Orientation & Training Delivery: Coordinate and deliver orientations and ongoing training sessions for new and existing care providers, using company-approved materials and adapting presentation styles to support different learning needs.
• Training Compliance & Documentation: Track and report caregiver training compliance, ensure orientation documentation is complete and accurate according to company and regulatory requirements, and maintain timely training records.
• Skills Competency & Caregiver Development: Assess and ensure new care provider skill competency in both in-home and skills-lab settings, provide skills training as requested, and support training initiatives that promote successful outcomes.
• Candidate & Caregiver Support: Prepare for incoming candidates, review pending HR documentation, greet candidates, collect required legal documents, answer questions, support online diversity training, and provide prompt, professional, and friendly service to care providers.
• Hiring & Data Entry Support: Complete accurate and timely data entry for newly hired care providers in company systems, including entering required information into Matrix and ensuring onboarding documentation is completed correctly and in the appropriate order.
• Community & Referral Collaboration: Build and maintain positive relationships with community organizations, healthcare providers, workforce development agencies, and referral sources; attend community and referral-source meetings and assist in identifying training needs through caregiver and community interactions.

Qualifications

_ MUST HAVE:_

• Education: High school diploma or equivalent.
• Bilingual Communication: Bilingual English and Spanish.
• Communication & Presentation Skills: Strong communication and presentation skills with the ability to confidently speak to groups and deliver engaging, effective training sessions.
• Training Ability: Ability to deliver engaging and effective training sessions and adjust presentation style based on different learning needs.
• Technology & Data Entry: Comfort working with company software and completing accurate data entry; experience with Excel, Microsoft Teams, Zoom, or similar systems is beneficial.
• Professionalism & Confidentiality: Demonstrates professionalism, accountability, respectfulness, kindness toward candidates, confidentiality, and an understanding of compliance requirements.
• Driver's License & Transportation: Ability to travel within the assigned service area and, when driving is required for company business, possess a valid driver's license, acceptable driving record, and meet applicable company requirements.
• Physical Requirements: Ability to bend and lift up to 50 pounds.

NICE TO HAVE:

• Training Experience: Previous experience conducting training, orientations, presentations, or employee development is preferred.
• Healthcare or Home Care Experience: Experience in home care, healthcare training, or a related service environment.
• Developmental Disabilities or Senior Services: Experience working with individuals with developmental disabilities or the senior population.
• Organization & Attention to Detail: Strong organizational and documentation skills with the ability to complete required documentation accurately and on time.

Additional Information

_ SKILLS CRITICAL FOR SUCCESS:_

• Training & Presentation: Confidently delivers engaging training to individuals and groups while adjusting communication and presentation style to different learning needs.
• Communication & Relationship Building: Builds positive relationships with candidates, caregivers, community partners, and internal teams while communicating clearly, respectfully, and professionally.
• Organization & Follow-Through: Keeps training schedules, documentation, compliance requirements, and candidate information organized and follows tasks through to completion.
• Attention to Detail: Accurately completes HR and training documentation, data entry, and compliance tracking while following required processes and timelines.
• Professionalism & Accountability: Takes ownership of responsibilities and mistakes, maintains confidentiality, follows compliance requirements, and represents Cambrian positively.
• Teamwork & Collaboration: Works closely with HR, Quality, other Training Coordinators, and community partners to ensure candidates and caregivers receive the support they need.
• Adaptability & Coachability: Learns new systems and training materials quickly, accepts feedback, and adapts to changing priorities and different training needs.

_ WHY YOU'LL LOVE THIS ROLE:_

You'll join a collaborative training team where your work directly impacts caregiver readiness, candidate engagement, and the quality of services provided to Cambrian's clients. This role offers the opportunity to make a meaningful difference by helping caregivers build the knowledge and skills they need to succeed.

You'll work in a team-oriented environment with opportunities to grow your training and presentation skills, build relationships throughout the community, and take increasing ownership of the training process.

_ IMPORTANT INFORMATION:_

We believe in supporting not only those we serve but also each other, fostering a collaborative and supportive work environment for all. Dungarvin, Cambrian, and Compass are Equal Opportunity Employers.

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