Training Manager

Soccer Shots COUS

Training Manager

Burtonsville, MD
Full Time
Paid
  • Responsibilities

    Are you someone who…

    wants to build a career that makes a positive impact on kids and their futures?

    has experience training or managing teams or volunteers?

    is passionate about kids, youth enrichment, sports, or soccer?

    Then, hi – we’re Soccer Shots! We’re experts in creating smiles, kicking goals, and providing fun and educational experiences while doing it. We think we could use your help.

    Soccer Shots Baltimore/Washington (serving schools & families spanning from Hartford County, MD to Prince William County, VA) is seeking a dedicated and engaging Training Manager to empower our team of Soccer Shots Coaches with exceptional training and ongoing support throughout their coaching journey.

    Our coaches are at the center of what we do, and we take their commitment to creating positive learning experiences for kids seriously. The Training Manager not only equips newly hired coaches for success, but also oversees coach development, conducts evaluations, and designs programs that continuously elevate the quality of our sessions.

    Training Manager Responsibilities include:

    Coach Training & Orientation

    Develop and manage Soccer Shots Coach orientation/training processes to improve quality while maintaining compliance.

    Develop and update training materials, timelines and requirements based on business needs

    Lead new coach trainings, adapting as needed to ensure all learning goals are met for each new coach, and certify completion.

    Coordinate with other departments to schedule and staff training events and preparing/”training” trainers as needed.

    Set and uphold high standards for coaching quality and support throughout orientation.

    Analyze Net Promoter Scores and use insights to improve training effectiveness and outcomes.

    Coach Evaluations & Retraining Programs

    Conduct on-field Coaching Evaluations on all coaches, once per season (4 times per year)

    Identify needs and goals for re-training, and develop and execute retraining programs for underperforming coaches

    Management & Communication

    Supervise/mentor new coaches during orientation/training

    Supervise/mentor coaches undergoing re-training

    Ensure new hire compliance with HR department (e.g., background checks, forms documentation)

    Maintain up-to-date training calendars, scorecards and tracking systems

    Collaborate with Coaching Department and Coaching Managers

    Oversee coach equipment and gear distribution/collection.

    We're looking for hard-working, team-players with:

    At least 3 years’ experience in team/volunteer management and/or training

    A passion for kids, youth enrichment and the Soccer Shots vision!

    The ability to model and teach coaching best-practices

    Proficiency in Microsoft Office.

    Responsive, reliable and professional communication

    A customer service, “people-first“ mentality

    Strong critical thinking, analysis, and process improvement.

    Great attention to detail

    Excellent time management skills and ability to juggle multiple projects

    A growth mindset – open to feedback and willing to improve

    Safety-oriented

    Availability Monday – Friday, 8:30 AM – 5 PM, with occasional weekday evenings or weekend “on-call” shifts

    Ability to travel throughout DC/MD/VA area

    Physical ability to stand for extended periods of time, crouch, stoop and run as needed.

    Come work for Stronger Youth Brands and experience:

    our hard-working, driven, and friendly team

    the IMPACT you’ll make on kids’ lives (think: smiles, giggles and silly dances!)

    and top-notch company culture and perks

    BENEFITS/PERKS:

    · Health insurance (medical, dental, vision)

    · Health savings account

    · Retirement plan with 3% company match / Simple IRA

    · Eligible for seasonal customer satisfaction bonus and end of year bonus

    · 15 PTO days + one extra day per year of service

    · 10 paid holidays

    · Remote work on Fridays

    COMPENSATION: $60,000 annually

    Apply now!

    Our office is located in Burtonsville, MD.

    Soccer Shots Baltimore/Washington proudly serves families and schools throughout Maryland, Washington, D.C., and Virginia — from Harford County, MD to Prince William County, VA.