Benefits:

Professional Development

401(k)

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Training and Development Manager – Support Staff, Empower Teams

Are you a passionate and experienced Training and Development professional who thrives on empowering people, enhancing skills, and driving continuous learning? Do you enjoy making a meaningful impact by designing effective training programs, fostering professional growth, and building a culture of development and excellence?

Join our veteran-led, family-owned SERVPRO franchise team! As the Project Manager, you’ll orchestrate daily operations, mentor employees, and deliver exceptional service—making fire and water damage feel “Like it never even happened!”

Why You’ll Love This Role

A People-First Culture: Join a collaborative, learning-focused team that values empathy, inclusion, and the continuous development of its people.

Strategic Impact: You’ll design and lead impactful training initiatives that upskill teams, support career growth, and cultivate a culture of learning and high performance.

Continuous Growth: Deepen your expertise in instructional design, leadership development, and organizational learning—this is a purpose-driven career, not just a job.

What You’ll Do

Ensure and maintain compliant employment files and records accuracy

Manage and solve employee relations issues

Answer employee payroll, benefits, and basic HR questions

Ensure accurate completion and filing of onboarding paperwork

Assigning uniforms and tools to employees

Assist with payroll as needed

Fulfill hiring needs through various recruiting efforts which may include - online hiring platforms, attending career fairs, networking opportunities and conducting interviews.

Conduct jobsite production and safety check-ins

Conduct jobsite training

Conduct safety training, set up OSHA mandated in-house training

Conduct staff check-ins

Ensure employee compliance with company policies and procedures

Register / Sign up employees for continuing education opportunities

Assist technicians load work vehicles at beginning of workday and sign out equipment as needed

Provide day-to-day performance guidance to employees

Assisting crews in the field complete mitigation work as needed

Perform other job duties as assigned

What You Bring

High school diploma/GED required; Associate’s or Bachelor’s degree in a related field preferred.

3+ years of personnel development and employee training experience.

Strong leadership abilities, detail orientated, and process-driven mindset.

Excellent organizational, communication, multitasking, and ethical work habits.

Valid driver’s license.

Schedule Full-time, between the hours of 7AM–7PM (Mon–Fri), minimum 40hrs/week. Expect occasional evenings and travel in service areas.

Physical Demands Frequent sitting, typing, walking between offices and using phone/computer. Occasional lifting up to 50 lbs, utilizing SERVPRO Solvents, hand tools and equipment. This is an office and hands-on role mixed with management duties.

Ready to Inspire Growth and Learning? If you're passionate about developing people, building engaging learning experiences, and driving organizational growth through education—this role is for you. You bring the vision and expertise; we’ll provide the platform, support, and opportunities to make a lasting impact.

Apply Now

Send your resume and showcase your HR expertise, team development experience, and any relevant certifications in human resources or leadership. Tell us why you’re ready to elevate our people and strengthen our culture—and together, we’ll build a workplace where every team member thrives.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.