We are looking for a driven, detail-oriented Transaction & Client Care Coordinator to manage contracts throughout the entire buying and selling process. This person will be the central hub of communication between agents, clients, lenders, escrow officers, and vendors — ensuring each transaction moves seamlessly from contract to close. You’ll also play a key leadership role in onboarding and training new agents, guiding them through our systems and best practices. If you love real estate, thrive in a fast-paced environment, and take pride in delivering white-glove service, this is the role for you. Responsibilities: • Transaction Management: Oversee all real estate transactions from accepted offer to close. Ensure every contract, disclosure, and deadline is met on time. • Client Communication: Serve as the main point of contact for clients, providing regular updates and proactive communication to ensure a 6-star experience. • Agent Support: Support and train agents on transaction processes, compliance, and internal systems. Act as a knowledgeable go-to resource for the team. • Offer Review: Review all incoming offers for accuracy and compliance, prepare summary sheets, and coordinate counteroffers and timelines. • Inspection Coordination: Schedule and attend property inspections; liaise with inspectors, vendors, and clients to ensure smooth execution. • Compliance & Documentation: Maintain transaction files, coordinate with escrow and title companies, and ensure compliance with all state, brokerage, and Compass policies. • Systems & Processes: Continuously refine checklists and workflows to increase efficiency and enhance client experience. • Client Care: Assist with post-closing touches (gifts, reviews, follow-ups) to help nurture long-term relationships and repeat business. • Team Collaboration: Work closely with operations, marketing, and leadership teams to ensure consistent communication and brand alignment across all client touchpoints. Qualifications: • A valid Real Estate License is required for this job • Already a licensed realtor or is pursuing real estate license • High school diploma or GED required, preferably some college experience • Driven by a desire to provide excellent customer service and a great customer experience • Applicants must possess exceptional organizational and verbal and written skills • Experience in the real estate industry, transaction management or coordination, titles, and/or mortgages preferred Compensation: $75,000 - $85,000 yearly

• Transaction Management: Oversee all real estate transactions from accepted offer to close. Ensure every contract, disclosure, and deadline is met on time. • Client Communication: Serve as the main point of contact for clients, providing regular updates and proactive communication to ensure a 6-star experience. • Agent Support: Support and train agents on transaction processes, compliance, and internal systems. Act as a knowledgeable go-to resource for the team. • Offer Review: Review all incoming offers for accuracy and compliance, prepare summary sheets, and coordinate counteroffers and timelines. • Inspection Coordination: Schedule and attend property inspections; liaise with inspectors, vendors, and clients to ensure smooth execution. • Compliance & Documentation: Maintain transaction files, coordinate with escrow and title companies, and ensure compliance with all state, brokerage, and Compass policies. • Systems & Processes: Continuously refine checklists and workflows to increase efficiency and enhance client experience. • Client Care: Assist with post-closing touches (gifts, reviews, follow-ups) to help nurture long-term relationships and repeat business. • Team Collaboration: Work closely with operations, marketing, and leadership teams to ensure consistent communication and brand alignment across all client touchpoints.