Job Description

Job Description

Join TRAKAmerica, a distinguished national outsourcing provider overseeing more than $18 billion in client assets, where we cherish the work-life balance of our team, provide exceptional employee perks and rewards, and dedicate ourselves to our clients' success.

In the heart of Richmond, VA, we're excited to announce an opportunity for an Auditor to join our growing infrastructure. This pivotal role is integral to our expansion and offers a dynamic work environment where your contributions are highly valued. As a non-exempt employee under the FLSA, you will be eligible for overtime compensation for any work exceeding 40 hours per week, ensuring that your hard work and dedication are rewarded. Join us in shaping the future of TRAKAmerica, where your career growth and satisfaction are our top priorities.

JOB DESCRIPTION:

We are seeking a person who possess a sound knowledge of the techniques of audit in a high-paced environment. The Auditor role is responsible for executing remote audits of the accounts placed with our network partners as well as supporting audit requests from TRAK’s broad client base. No travel is required.

POSITION SUMMARY:

The audit role is one which encompasses multiple tasks which need to be done in an efficient and effective manner. The Auditor must perform internal audits, along with client-generated audit requests. The Auditor must also assist in the gathering of requested information on an on-going basis for multiple clients.

Essential Functions & Responsibilities:

• Collect and analyze data to detect deficient controls, duplicated effort, fraud, or non-compliance with laws, regulations and management policies;
• Report audit results to management and recommend changes in operations and financial activities;
• Prepare detailed reports on audit findings;
• Maintain detailed and concise records of requests to network partners to ensure receipt of what is needed to complete the audit;
• Review documentation returned from network partner to ensure that correct information has been provided;
• Complete proper follow-up with any network partner who is non-responsive or provides inadequate, incomplete or incorrect documentation.

Job Competencies:

• Listens actively – able to absorb, understand, and consider ideas and points of view from other team members
• Functions as an active team participant - willing to take the initiative and will take a “can-do” approach
• Analytical and critical thinking skills to make determination of account activities
• Is detailed-oriented with an aptitude for financial documents and spreadsheets
• Possess the ability to evaluate and solve problems from many perspectives
• Possess the ability to uphold compliance guidelines and report unbiased facts of network partner compliance
• Demonstrate integrated problem solving and resolution
• Organize and manage priorities
• Excellent communication and interpersonal skills
• Is a problem solver and can be flexible while demanding high levels of performance
• Advanced knowledge of Microsoft Excel and PowerPoint
• Possess foundational understanding of business process management

PHYSICAL DEMANDS & WORK ENVIRONMENT:

The physical demands and work environment characteristics described here and representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; balance; stoop; talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Work environment: The noise level in the work environment is usually moderate.

JOB QUALIFICATIONS:

• Four year undergraduate preferred
• One to two years related experience and/or training a plus; or equivalent combination of education and experience

Other Preferred Skills/Abilities/Experience:

• Sound understanding of civil legal proceedings
• Collections or recoveries experience
• Knowledge of debt collection laws and/or experience in debt collection industry

TRAKAmerica is an Equal Opportunity Employer. Our company __ offers a competitive, experience-based salary; a comprehensive benefits package that includes paid holidays, paid time off, health insurance, and 401k plan. Any offer of employment conveyed by TRAKAmerica is conditional upon the successful completion of the company’s lawful pre-employment checks/screens including but not limited to criminal background check, credit check, and drug testing (to the extent permitted and in accordance with applicable law).

Company Description

Based in Bonita Springs, FL, TRAK is a leading provider of outsourced legal recoveries to credit issuers and financial institutions. The Company utilizes a proprietary technology-enabled workflow management and data-analytics platform to provide a prioritized, streamlined and compliance-driven solution for consumer receivables. TRAK’s national legal network of law firms collects hundreds of millions in charged-off receivables on behalf of blue-chip clients annually. The Company’s legal-focused strategy generates an industry leading return on investment versus all other recovery methods.

Company Description

Based in Bonita Springs, FL, TRAK is a leading provider of outsourced legal recoveries to credit issuers and financial institutions. The Company utilizes a proprietary technology-enabled workflow management and data-analytics platform to provide a prioritized, streamlined and compliance-driven solution for consumer receivables. TRAK’s national legal network of law firms collects hundreds of millions in charged-off receivables on behalf of blue-chip clients annually. The Company’s legal-focused strategy generates an industry leading return on investment versus all other recovery methods.