Location: Phoenix, AZ (On-site) Hybrid Schedule: Monday–Friday, 40 hours/week, in-person 3 days Pay: $30/hour Type: Independent Contractor (1099)

About the RoleWe're looking for a detail-oriented Transcription Specialist to join our annotation team on-site in Phoenix. You'll listen to English-language audio and correct the corresponding speech-to-text transcript according to the project SOP. You'll also help track and report Word Error Rate (WER) as part of the quality process.

Responsibilities

Listen to audio recordings and correct the auto-generated speech-to-text transcript per the project SOP

Track and report Word Error Rate (WER) and related quality metrics for assigned transcripts

Apply formatting, punctuation, and style conventions consistently per SOP

Flag unclear audio, ambiguous phrasing, or SOP gaps to the project lead

Meet daily/weekly throughput and accuracy targets

Participate in calibration sessions and apply updated SOP guidance promptly

Maintain confidentiality of any proprietary or sensitive audio/data

Requirements

Ability to work on-site in Phoenix, AZ for 3 days a week

Excellent listening comprehension and strong written English (grammar, spelling, punctuation)

Strong attention to detail and consistency in following a defined SOP

Comfortable working with audio playback and annotation/transcription software

Basic comfort with tracking/reporting metrics (e.g., WER) in a spreadsheet or tool

Reliable and punctual; able to commit to a full 40-hour work week

Prior transcription, captioning, or QA experience a plus but not required

Contract Details

This is a 1099 independent contractor position

Rate: $30/hour

Must be authorized to work in the U.S.