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Jr. Recruiter

Transform SR Home Improvement Products, LLC

Jr. Recruiter

San Antonio, TX
Full Time
Paid
  • Responsibilities

    Job Description

     

    We are looking for passionate, organized and goal-oriented team members to assist us in recruiting for our Service Live site!

    Are you a super-star in making outbound calls with stellar customer service?  

    We are looking for YOU!

    .JOB DUTIES/RESPONSIBILITIES:

    • Acts with sense of urgency to recover out of compliance SPN members in order to ensure the SPN is fully staffed and operable for service buyers.
    • Researches and assists with trouble shooting and solving of SPN membership violations in order to ensure the health of the SPN.
    • Manages various email silos by addressing and responding to correspondence and inquiries, as appropriate, using templates and/or composing accurate and professional email responses.
    • Interacts with service providers and to encourage completion of SPN application requirements and track and manage the provider SPN membership through to its completion.
    • Reviews individual application progress, monitors applications for critical qualifications, credentials or certifications and contacts applicants to advise them on requirements, status, and procedures, as applicable through the use of documents, reporting and data in various databases.
    • Reviews customer requests in specific geographic areas and for specific product types; identifies service provider gaps and provide feedback to business leaders on replenishment strategies for the purposes of meeting the requirements of the SPN.
    • Uses the Internet to and other data sources to locate new service providers for the purposes of building geographic coverage and/or product expertise as required by the SPN.
    • Assists in the implementation of special projects and programs.

    JOB REQUIREMENTS: ​​

    • Sales skills and customer service experience required
    • Ability to exercise independent judgment, interpret reports and identify trends, and research complex issues
    • Excellent keyboard familiarity and data entry skills required.
    • Excellent problem solving and negotiating skills.
    • Excellent attention to detail.
    • Computer skills, including proficiency using the Internet and Microsoft Office applications
    • Strong verbal, written and telephone communication skills
    • Clear speaking voice, good command of the English language required
    • Ability to meet sales targets
    • Ability to perform multiple tasks with strong attention to detail required
    • Ability to work as part of a team
    • Ability to work flexible schedules based on business needs required
    • Ability to multi-task and handle multiple priorities throughout any given day.
    • Ability to handle stressful situations

    EDUCATION EXPERIENCE: HS Graduate or Equivalent YEARS OF RELATED EXPERIENCE: 1-2 Years DRIVER'S LICENSE REQUIRED: Yes TRAVEL REQUIREMENTS: None AGE REQUIREMENT: 18+

    Company Description

    We are the leader in Exterior and Interior Home Improvement solutions, specializing in: HVAC repairs and solutions, Windows, Siding and Doors, Kitchen and Bath remodels.