Job Summary:

We are seeking an experienced and dedicated Program Manager to join our team. The Program Manager will be responsible for ensuring proper client intake submission, client billing management, and serving as a liaison between Transformational Living Homes Inc. and our grant consulting firm. The ideal candidate will have a strong background in social services, excellent communication skills, and a passion for helping others.

Key Responsibilities

· Ensure proper client intake submission, including accurate documentation and compliance with program requirements.

· Manage client billing, process all accounts receivable, maintain accurate financial records, and demonstrate strong QuickBooks skills.

· Ensure that all clients are matched with appropriate programs.

· Oversee compliance with program requirements, including voucher and assessment processing.

· Serve as the primary liaison between Transformational Living Homes Inc. and our grant writing and fund development firm, ensuring effective communication and coordination.

· Monitor and evaluate program effectiveness, implementing improvements as needed to ensure the highest level of service for our clients.

· Develop and maintain strong relationships with community partners, local agencies, and other stakeholders.

· Prepare and submit reports and updates to the Executive Director as required.

Qualifications:

· A high school diploma or equivalent; higher education or relevant certifications in Social Work, Human Services, or a related field are a plus.

· A minimum of 3-5 years of experience in social services, housing, or a related field, with at least 2 years in a supervisory or management role.

· Knowledge of local, state, and federal regulations and requirements for supported housing programs.

· Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations and stakeholders.

· Strong organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.

· Proficiency in Microsoft and Google Suites, particularly Excel, Word, and PowerPoint, and expertise in QuickBooks and accounts receivable management.

· Experience with grant writing and management, as well as budgeting and financial reporting.

Mandatory (Regardless of qualifications, for this position all prospective employees must):

· Be able and willing to work flexible hours which may include evenings or weekends

· Have employment eligibility verification.

· Have or be able and willing to obtain CPR/First Aid training

· Provide proof of full COVID-19 vaccination/ Tuberculosis Test

· Background Screening/ Drug Test

To Apply:

Please submit your resume, cover letter, and three professional references to Tlhboard@yahoo.com. In your cover letter, please describe your interest in working with Transformational Living Homes Inc. and how your experience aligns with the qualifications for this position. We look forward to reviewing your application.

Transformational Living Homes Inc. is an equal opportunity employer and encourages candidates from diverse backgrounds to apply.