Northeast Health Services is now part of the Transformations Care Network. We are an established network of behavioral health clinics that, out of a passion for providing superior patient care, is empowering our clinicians and customer service teams to provide easy access to high-quality, outcomes-based care to all those that need help, and when they need it most.
Our vision is to create a united, centralized network of accessible, multi-specialty clinics that offer immediate, superior behavioral health treatment options. We provide our employees with the opportunity to grow, learn and expand their skills! We are growing rapidly and want to talk to you about what that looks like for you and your career!
We are currently adding a Clinic Director to our growing team!
About the Role:
Clinic Directors are responsible for the overall performance and management of clinic sites, including the hiring and training of all therapists. Clinic Directors are organizational culture carriers accountable for overall clinic performance and productivity, delivery of exceptional customer service, and high-quality behavioral health therapy services.
Hiring and training of clinical team
Clinical leadership and decision-making regarding the clinical system of care and individual client care
Provide clinical and administrative supervision of the team and ensure that supervision is being provided by regulatory agencies, payor contracts, and licensing boards where applicable
Accountable for clinic productivity and performance, using data to monitor and drive decisions around hiring, scheduling, etc.
Promote compliance with applicable requirements, laws, and regulations
Provide day-to-day support to front office/customer service teams in collaboration with the Director of Operations
Facilitate onboarding in collaboration with training and human resource teams
Actively support clinicians and help reduce burnout and improve morale in collaboration with Market Leader
Conduct performance reviews and provide regular feedback to team members and manage corrective action as needed with support from Human Resources
Participate in leadership team meetings and facilitate a clinic staff meeting
Participate in after-hours on-call rotation with other clinic directors and de-escalate /manage crises that occur on-site or after hours
Carry a caseload of 8-10 therapy clients per week
Day-to-day management of prescribers assigned to the Clinic, around issues of scheduling, client assignment, clinical client management, etc. in collaboration with the Director of Psychiatry
About You:
Master’s degree or higher from an applicable accredited program
Valid independent clinical license
Experience in mental health counseling (preferred)
Comfortable using data to manage performance and outcomes
Knowledge of state/federal rules and regulations
Strong computer abilities and proficiency with electronic medical records
Knowledge of medical terminology and pharmacology
Understand and comply with HIPAA
Excellent communication skills and ability to work well with a team, especially in stressful situations
Desire to do a thorough job in a fast-paced environment
Ability to train and coach other therapists
Experience in outpatient mental health and clinical supervision
Previous management experience
Knowledge of current standards, principles, and practices of psychiatric care
Knowledge of current and emerging trends in technologies, techniques, methods, issues, and approaches to mental health
Benefits:
Health and Dental Insurance
Vision
401k match plan
Paid Time Off