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Customer Service Representative

Transline Supply Co.

Customer Service Representative

Fountain Valley, CA
Full Time
Paid
  • Responsibilities

    Job Description

    JOB DESCRIPTION

    2 POSITIONS AVAILABLE, We are hiring one PART-TIME and one FULL-TIME CUSTOMER SERVICE REPRESENTATIVE!

    Transline Supply Co., an established 20+ year old hobby supply and packaging company, seeks a qualified candidate to join our customer service team and to assist in our purchasing department. The position is part-time (25 hours/week, Monday through Friday, 9:00 AM to 2:00 PM) or full-time (40 hours/week, Monday through Friday, 8:00 AM to 5:00 PM) in Huntington Beach, California. Pay is dependent on experience.

    RESPONSIBILITIES:

    • Receive inbound calls from customers and address customer service needs.
    • Enter and process orders.
    • Contact vendors, enter and verify item receipts for purchase orders.
    • General office support and database maintenance.
    • Inputting new product information and basic data entry tasks.
    • Maintain full knowledge of new and existing products.
    • Learn the business operations and become a valued member of our team.

    SKILLS/QUALIFICATIONS:

    • 2+ years college preferred.
    • Professional phone and business etiquette.
    • Positive, welcoming, and friendly attitude.
    • Curiosity and a desire to learn, self-reliant, task oriented.
    • An ability to create, plan, organize, and effectively communicate and write.
    • Typing speed of 35 WPM or better and proficiency in Microsoft Office suite (Outlook, Word, Excel).

    EXPERIENCE IN THE FOLLOWING AREAS IS A PLUS!

    • Procurement and purchasing, logistics, harmonized codes, import/export.
    • Inventory management control, quality control, receiving.
    • General bookkeeping, accounting.

    Part time hours are 9:00am to 2:00pm Monday through Friday.

    Full time hours are 8:00am to 5:00pm Monday through Friday.

    Reply to this ad by e-mail with resume and cover letter. Rate of Pay: $17 - $19 and/or based on experience.