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Customer Support Specialist

Transline Supply Co.

Customer Support Specialist

Fountain Valley, CA
Full Time
Paid
  • Responsibilities

    Job Description

    JOB DESCRIPTION

    FULL TIME CUSTOMER SERVICE REPRESENTATIVE

    Transline Supply Co., an established 20+ year old hobby supply and packaging company, seeks a qualified candidate to join our customer service team and to assist in our import/export or purchasing departments. The position is full-time (40 hours/week) Monday through Friday, 8:00 AM to 5:00 PM in Huntington Beach, California. Salary is dependent on experience.

    RESPONSIBILITIES:

    • Receive inbound calls from customers and address customer service needs.
    • Enter and process orders.
    • Contact vendors.
    • General office support and database maintenance.
    • Inputting new product information and basic data entry tasks.
    • Maintain full knowledge of new and existing products.
    • Learn the business operations and become a valued member of our team.

    SKILLS/QUALIFICATIONS:

    • 2+ years college preferred.
    • Professional phone and business etiquette.
    • Positive, welcoming, and friendly attitude.
    • Curiosity and a desire to learn, self-reliant, task oriented.
    • An ability to create, plan, organize, and effectively communicate and write.
    • Typing speed of 35 WPM or better and proficiency in Microsoft Office suite (Outlook, Word, Excel).

    EXPERIENCE IN THE FOLLOWING AREAS IS A PLUS!

    • Procurement, logistics, harmonized codes, import/export
    • Bookkeeping, accounting
    • Digital photography
    • Adobe Suite including but not limited to Photoshop, InDesign
    • MS Access database development, SQL, Visual Basic
    • Google Ads, Paid Search, Google Analytics, or similar analytics apps
    • Social Media, Email Marketing
    • HTML, CSS, Javascript, Bootstrap

    Business hours are 8:00am to 5:00pm Monday through Friday. Reply to this ad by e-mail with resume and cover letter. Job Type: Full Time Rate of Pay: $18 - $19 and based on experience.