Transportation Operations Dispatcher

PTG BUS, LLC

Transportation Operations Dispatcher

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Transportation Operations Dispatcher

    Pittsburgh Transportation Group – Pittsburgh, PA

    Pittsburgh Transportation Group is seeking a full‑time Transportation Operations Dispatcher to help manage and streamline our daily transportation activities. In this vital role, you’ll oversee vehicle movements, assign drivers, coordinate shuttle and charter routes, and ensure that all services operate safely, efficiently, and on schedule.

    If you excel in a fast‑moving environment and enjoy keeping operations running smoothly, we want to hear from you.

    Available Shift

    Monday – Friday | 3:30 AM – 11:30 AM

    Key Responsibilities of a Transportation Operations Dispatcher:

    • Oversee daily shuttle and charter operations
    • Plan, route, and coordinate transportation services in compliance with company policies and contract requirements
    • Assist with creating weekly driver schedules and adjust as needed
    • Serve as the main communication hub for drivers, offering direction and support
    • Monitor operational performance and prepare daily activity reports
    • Assign vehicles and work with maintenance to schedule inspections and repairs
    • Communicate with customers regarding schedules, reservations, and general service inquiries
    • Process bookings, modifications, and cancellations accurately
    • Collaborate with Safety & Training teams to ensure full compliance
    • Respond quickly and professionally to customer concerns and service issues

    What We’re Looking for as a Transportation Operations Dispatcher:

    • High school diploma or equivalent
    • 2+ years of experience in dispatching, routing, fleet coordination, or transportation operations (preferred)
    • Strong multitasking, communication, and organizational abilities
    • Dependable, proactive, and team‑oriented work style
    • Commitment to delivering excellent customer service

    Why Join Pittsburgh Transportation Group?

    • Be part of a mission‑driven team dedicated to keeping Pittsburgh moving
    • Play a key role in daily operations and customer satisfaction
    • Build your career with a well‑established, respected transportation provider

    Apply Today

    Take the next step in your career as a Transportation Operations Dispatcher with Pittsburgh Transportation Group—and help support the future of transportation in Pittsburgh.