Transportation Operations Dispatcher

PTG BUS, LLC

Transportation Operations Dispatcher

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Transportation Operations Dispatcher

    Pittsburgh Transportation Group – Pittsburgh, PA

    Pittsburgh Transportation Group is seeking a full‑time Transportation Operations Dispatcher to support and oversee daily transportation activities. This essential role is responsible for coordinating vehicle movements, assigning drivers, planning routes, and managing shuttle and charter services to ensure operations are safe, efficient, and consistently on schedule.

    If you enjoy working in a fast‑paced environment and take pride in keeping transportation services running smoothly, we encourage you to apply.

    Available Shift

    Monday – Friday | 3:30 AM – 11:30 AM

    Key Responsibilities of a Transportation Dispatcher:

    • Manage day‑to‑day shuttle and charter routing operations
    • Plan and coordinate transportation services in compliance with company policies and contractual obligations
    • Support the creation of weekly driver schedules and make real‑time operational adjustments as needed
    • Act as the primary point of contact for drivers, providing guidance and operational support
    • Monitor service performance and prepare daily activity and service reports
    • Assign vehicles and collaborate with maintenance teams to schedule inspections and necessary repairs
    • Communicate with customers regarding schedules, reservations, and service questions
    • Process bookings, changes, and cancellations accurately and efficiently
    • Work closely with Safety and Training teams to ensure regulatory and operational compliance
    • Respond promptly and professionally to service disruptions or customer concerns

    Qualifications of a Transportation Dispatcher:

    • High school diploma or equivalent
    • Two or more years of experience in transportation operations, dispatching, routing, or fleet coordination (preferred)
    • Excellent organizational, multitasking, and communication skills
    • Dependable, proactive, and collaborative work style
    • Strong commitment to customer service excellence

    Why Join Pittsburgh Transportation Group?

    • Be part of a mission‑driven organization focused on keeping Pittsburgh moving
    • Make a meaningful impact on daily operations and service reliability
    • Grow your career with a respected and established transportation provider

    Apply Today

    Take the next step in your career as a Transportation Operations Dispatcher with Pittsburgh Transportation Group and help deliver safe, reliable transportation throughout the Pittsburgh region.