Benefits:
Vision insurance
401(k) matching
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Wellness resources
We are seeking a proactive, detail-oriented Transportation Supervisor who embodies our Core Values: Consistency, Adaptability, Reliability, and Teamwork (CART). In this pivotal role, you will oversee daily delivery routing and operations, support our Delivery Service Representatives (DSRs), and ensure the timely, professional, and efficient delivery, setup, and breakdown of products to enhance the client experience.
Essential Duties and Responsibilities:
Assist leadership with daily operational responsibilities
Oversee and manage paperwork for deliveries and pickups
Act as the main point of contact for drivers and internal departments, responding to transportation-related calls, emails, and inquiries
Coordinate with Accounts Receivable regarding missing items, discrepancies, and addendums
Perform daily cash drawer reconciliation
Prepare and distribute will-call sheets and short-pull lists
Provide customer service at will call, assisting with order retrieval and loading
Review daily reports and monitor inventory levels; collaborate with Inventory and Purchasing on shortages
Manage routing and scheduling of deliveries and pickups, assign vehicles and routes, communicate schedules in advance, and maintain real-time communication with drivers to ensure timely delivery
Arrange outside freight shipments as needed
Track and submit receipts for IFTA reporting
Maintain truck maintenance schedules and coordinate repairs with Penske and internal staff
Track and report mileage, fuel usage, vehicle repairs, and transportation expenses
Provide driver support and assist with resolving delivery-related issues
Assist with and supervise truck loading/unloading (including third-party freight) and participate in deliveries/pickups, including tents and other rental equipment
Supervise warehouse activities and delivery personnel and oversee special projects
Prep equipment and tents for upcoming orders according to reservations as needed.
Monitor will-call orders and shipment changes via Sage
Handle emergency afterhours calls and same-day deliveries using company vehicles as needed
Enter and update DSR time records in ADP
Open and close the building as needed
Foster a team-oriented environment that promotes collaboration and support
Enforce all company policies and procedures
Perform other duties as assigned
Work Conditions:
Office-based with regular exposure to warehouse areas, some of which may not be heated or air conditioned
Will experience outdoor exposure and temperature extremes during the workday
Regular use of potentially hazardous equipment and chemicals; appropriate safety precautions and PPE are required
Physical activity including bending, lifting, and repetitive movements is expected
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions
Schedule:
Full-time, 40+ hours per week
Start and end times are determined by the day’s operational needs, and flexibility is essential, particularly during peak season when evenings, weekends, and overtime may be required
Qualifications and Requirements:
At least 21 years of age
Proficient in English (written and verbal)
Strong math skills, including fractions, percentages, and ratios
Proficiency in Microsoft Office; familiarity with SharePoint, Sage, Roadnet, and Motive is a plus
Excellent verbal and written communication skills
Strong analytical skills with the ability to exercise sound judgment and prioritize competing tasks
Professional, approachable, and proactive demeanor
Highly organized with strong attention to detail
Able to meet deadlines and manage multiple responsibilities
Ability to understand and follow written, oral, and diagram instructions
Physically able to regularly lift and move up to 50 lbs, and occasionally up to 75 lbs
Valid driver’s license with clean driving record; ability to pass DOT physical and meet all company vehicle requirements
Previous experience with tents, stages, or event rental equipment a plus
Completion of Behavioral and Cognitive Assessment through the Predictive Index is required
Must pass a company background check and drug screen