Our growing firm is seeking an organized and friendly account manager to play a strategic role on our team. You’ll be responsible for answering any client questions or concerns about coverage, policy changes, and billing deadlines. Our ideal candidate will be able to provide an excellent customer experience and demonstrate a basic understanding of our insurance products. If you are a strong communicator with strong attention to detail and have an interest in growing your career in the insurance industry, we’ll train you up on the skills you need to succeed in this role. Can’t wait to get started? Apply to join the team today! Responsibilities: Record any policy updates or changes on customer accounts by tracking them in our book of business and communicating with clients to explain any updates to their coverage Meet regularly with agents to keep up with industry standards, insurance products, current rates, coverages, insurance policies, and carriers, so you can assist clients, underwriters, sales representatives, account executives, and the rest of our service team with understanding and addressing the newest rules and policy updates Give clear answers to clients on any coverage or billing questions including information on rate fluctuations or policy changes to ensure full understanding Facilitate communication with clients and claims adjusters to process all documentation reporting a claim on a current policy Assist with the renewal process and any policy updates by providing competitive quotes Qualifications: Applicants must have basic computer skills and be able to use Microsoft Office Suite (Word, Excel, PowerPoint, etc.) We are looking for candidates with an Associates or Bachelor’s degree but will consider those with relevant insurance industry experience, as well Candidates should be very strong communicators and problem solvers, and have great follow-up skills Must have active insurance license in your state or must be willing to get licensed in 90 days Insurance experience as an insurance agent or other position is preferred but we will provide training as needed for the right fit and skillset Compensation: $50,000

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