Location:        Huntington Beach, CA      Experience:     1-3 Years Rate:              Commensurate with Experience Start Date:      Immediate

Founded in 2007, TravisMathew draws its inspiration from all aspects of Southern California culture and lifestyle. Our focus on making premier men's apparel for work and play has cemented our foothold in the sportswear world. Over the past several years, TravisMathew has been leading the way in quality and active-wear design. We remain committed to constant innovation and discovery to bring the best to our customers. We're throwing a party, and you're invited.

Overview:

The EDI Coordinator is responsible for managing all EDI transactional activity, in addition to performing a wide array of customer service functions for both EDI and non-EDI customers.

Essential Functions:

• Complete EDI on-boarding and testing with all third-party providers
• Assist National Accounts team for development of new EDI accounts
• Manage the flow of EDI based transactions (i.e., 810, 850, 855, 856, 860, 865, etc.) from inception to fulfillment
• Manage daily service related communications, via phone and electronically, with all customers
• Order Management: order entry, order confirmation and order adjustments
• Manage designated order file to ensure order fulfillment
• Research and track non-compliant chargebacks and institute resolutions
• Process returns, replacements and refunds
• Set-up, create and print UPC/price tags and stickers for orders
• Assist Operations Manager with Allocation duties as needed
• Assist in the development of department policies and procedures
• Perform other related duties as required or requested

Qualifications:

• 1-3 years’ experience in EDI / order management preferred 
• Proficient in Microsoft Excel
• Strong analytical and communications skills
• Ability to organize, monitor and track numerous ongoing and one-time activities 
• Ability to learn internal business systems
• Proficient in an ERP system, “Full Circle” preferred