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Loan Officer Assistant

Treadstone Funding

Loan Officer Assistant

Grand Rapids, MI
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a Loan Officer Assistant - Team Lead to become a part of our team! You will develop relationships with potential borrowers over the phone as well as work with your back end team to pre-qualify people for mortgages.

    We are a people first, customer first mortgage company. This position offers tremendous opportunities for growth but DOES require at least 1-2 years of mortgage experience.

    RESPONSIBILITIES:

    • Advise borrowers on financial status and payment methods
    • Guide customers through the loan application process
    • File loan applications and supporting documents
    • Handle customer complaints and take appropriate action to resolve them
    • Work with real estate agents to update them on offer quality and information.
    • Train under a high producing loan officer to hone your skills.

    ​QUALIFICATIONS:

    • 1-2 years experience with purchase mortgages
    • Ability to build rapport with clients
    • Strong analytical and mathematical skills
    • Excellent written and verbal communication skills

    Company Description

    We are a small company, with a big mission, located in the heart of Downtown Grand Rapids. We believe that happy employees are the key to successes and our success is measured by our customer's experience. We are not a company that measures importance by title, it takes every single one of us to make this place great. We have a work hard, play hard, work culture. We believe every little success should be celebrated and every employee's work be appreciated. We believe in constant self-improvement and seek out employees who are uncomfortable with contentment. We are Treadstone Funding and we believe in our people.