Job Description

Treasury Wine Estates (TWE) is one of the world’s largest wine companies. Through world-class winemaking and brand marketing, our business is focused on meeting evolving consumer interests across the globe and delivering sustainable growth to become the world’s most celebrated wine company. TWE in Paso Robles is a large, state of the art facility, where we process fruit from our estate vineyards on the Central Coast and many other California appellations. We’re able to process large production wines as well as small premium lots. Our laboratory is technologically advanced and equipped to support a large volume of samples.

SUMMARY:  

The Events Coordinator is responsible for the logistics of events and group experiences at all of the TWE Sites.  The Events Coordinator is to coordinate all customer details, create the event order and obtain guest’s signature for group experiences/ events, promote/ upsell opportunities and add additional TWE sites to the schedule, and handle payments.  Coordinate all outside vendors including caterers, rentals, décor, etc.. In addition, the role supports the virtual tastings with handling payments, checking ship compliance, tracking orders and running viewing platforms.

KEY RESPONSIBILITIES INCLUDE:

EVENTS

• Events can include: On and off site, social, tasting (in-person and virtual), meals, weddings, receptions, proposal, and internal events like wine club events. 
• Execution of all event steps: Leads, upsell opportunities event order creation for group experiences/ events, including some larger site/WC events, event details, coordination of all outside vendors, event details, financial deposits/payments, and outside vendor invoices. Closing the file. All under the supervision of the Sales Manager (SM)
• Serves as point-person for event details; responds promptly, professionally, and efficiently to clients. Handles all event correspondence in a timely matter
• Conducts site inspections for possible new events or group experiences, detail planning with booked client and vendor inspections.
• Event Coordinator is responsible for all communication on staffing and culinary needs to the sites and/or internal partners
• Coordinates schematics and run of shows when needed along with the SM
• Follow up with site and vendors for feedback and recap for SM for client follow up.
• Manage vendor relationships along with Event Managers
• Get quotes and book vendors for Social and Corporate Events
• Maintain clientele databases to include DMC’s (Destination Management Companies), Corporate, Consumers from Events, Social, and Hotel Partners to create additional revenue streams.
• Responsible for making sure our Event Management systems are up to date, post payments, audit your event status & details and follow up. This includes enter leads to our tracker and updating our pipelines
• Provide analysis and insight on event business ROI
• Staying on site for larger or high level groups during an event to ensure guest expectations are met and additional support is available within standard work week. This includes load in and out and physical moving of equipment as needed.
• Create and distribute the weekly event packet to all site. Attend all site event meetings.
• Responsible for contribution to the monthly sales targets for each site within TWE DTC estates
• Performs other duties as assigned to meet business needs.
• Maintain standards of excellence/luxury for all TWE events and meeting client expectation.
• Attend off-site outreach events as needed

WINE CLUB AND CONSUMER EVENTS

• Coordinates Wine Club and Consumer events along with the SM and site managers – as well as on-site day of
• Be part of a cross-functional team (site, marketing, PR, events team), site inspections, coordination of all outside vendors, coordinate outside vendor invoices.
• Provide analysis and insight or event business ROI along site manager and SM
• Get quotes and book vendors for these events

B2B/GIFTING

• Handle logistics including Inventory counts, Ship Compliance, Order Tracking, Billing, and Scheduling for Virtual Tastings and Corporate Gifting
• Maintain communication and  updates to the client
• Moderate and set up viewing platforms for Virtual Tastings
• Deliver the great service that is stated above

QUALIFICATION:

• Must have Associate Degree or at least (1) years of event planning or catering experience.  
• Must have event execution experience

ABOUT YOU

• You have strong computer skills and are proficient in Word, Excel, Publisher, Power Point and Outlook. You have Excellent written and verbal communication and negotiation skills.  You are detailed oriented and can work under independently.  You can work in multiple platforms such as Event Reservation Systems, payment system, shipping platforms. You can connect with guests, manage detailed events, upsell products and services, manage multiple guests at a given time, be detailed orientated, and have a working knowledge of event management systems.  You have the ability to handle difficult customers while providing excellent customer service and hospitality.

WHAT’S IN IT FOR YOU

• The opportunity to be bold and make an impact in the world of wine

• Access to the world’s most celebrated wines through our employee product allowance

• True flexibility in determining how, when and where you work to achieve your potential

• Opportunity to build a career across multiple functions (we’re really good at doing this!)

• Structured development programs to support your health, wellbeing and career

• “TWEforME Day” – an additional day of leave each year, for you to do you

• Officed in the beautiful Napa Valley region

CULTURE

We bring our whole selves, we’re courageous and we deliver together – that’s our DNA.  We’re a passionate bunch who enjoy working together, like to have fun and keep things down-to-earth.  We’re brave enough and care enough to have the right conversations to get the best outcome and are famous for our can-do attitude.  We’re definitely “glass half full” people and see challenges as opportunities and move with pace to achieve our goals.

If you’re ready to help us be the world’s most admired premium wine company, please apply now!

INCLUSION, EQUITY AND DIVERSITY

Just like the wide range and variety of brands in our wine portfolio, TWE embraces diversity and is proud to be an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or on the basis of disability.

Company Description

Treasury Wine Estates (TWE) is one of the world’s leading wine companies. We know that it’s the thinkers, makers and doers who have the most impact as we continue to strive towards being recognised as the world’s most admired premium wine company. We are proud of our portfolio of brands that have tremendous heritage, rich quality and a reputation for excellence across the globe. From the iconic luxury of Penfolds, to the broad appeal of Beringer, Stags' Leap, Beaulieu Vineyards, Sterling and newer brands like 19 Crimes and Frank Family Vineyards, we are committed to creating memorable wine experiences for our consumers.