Treatment Care Coordinator

Mor Smiles

Treatment Care Coordinator

Lititz, PA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Health insurance

    Paid time off

    Vision insurance

    Company parties

    Competitive salary

    Dental insurance

    Opportunity for advancement

    Training & development

    Are you a confident communicator who loves helping patients say yes to the care they need? Mor Smiles is growing, and we’re looking for a high-energy, patient-focused Treatment Coordinator to join our team.

    If you excel at building trust, presenting treatment clearly, and guiding patients from consultation to completion , this is the role for you.

    What You’ll Do

    Welcome new and existing patients and create a warm, supportive experience.

    Present treatment plans clearly and confidently, including financial options, insurance benefits, and third-party financing.

    Guide patients through implant, cosmetic, and general dentistry treatment pathways.

    Own the follow-up process: scheduling, phone calls, text follow-ups, and keeping cases moving forward.

    Work closely with the doctor and clinical team to ensure a seamless patient experience from start to finish.

    Track and report case acceptance metrics (training provided).

    What We’re Looking For

    1+ years of dental front office or treatment coordinator experience (required)

    Strong communication and case presentation skills

    Comfort discussing finances with patients

    Understanding of dental insurance basics and financing options

    Organized, self-motivated, and team-oriented

    Someone who thrives in a fast-paced, positive environment

    Why You’ll Love Working With Us

    A modern, well-organized practice equipped with the tools and systems you need to succeed

    Supportive leadership and a team that values communication, professionalism, and patient experience

    Opportunities for growth, including training in implants, treatment presentation, and advanced case coordination

    A positive environment where your role genuinely impacts patients’ health, confidence, and overall experience

    About Us

    Mor Smiles is known for high-quality care, a welcoming atmosphere, and a patient-first philosophy. Our team works hard, supports each other, and delivers an experience patients love coming back to.

    Job Type: Full-time

    Benefits:

    401(k)

    Health insurance

    Paid time off

    Vision insurance

    Experience:

    Dentrix: 1 year or another PMS

    Dental office: 1 year

    Customer service: 1 year

    Ability to Commute:

    Lititz, PA 17543 (Required)

    Ability to Relocate:

    Lititz, PA 17543: Relocate before starting work (Required)

    Work Location: In person