Treatment Consultant/Treatment Coordinator

Arizona Oral Facial And Implant Surgery

Treatment Consultant/Treatment Coordinator

Chandler, AZ
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Paid time off

    401(k) matching

    Bonus based on performance

    Dental insurance

    About the Role:

    Arizona Oral Facial and Implant Surgery in Chandler and San Tan Valley, AZ is looking for a motivated and compassionate Treatment Consultant/Treatment Coordinator to join our growing team! In this patient-facing role, you'll be the bridge between exceptional surgical care and the patients who need it, guiding them through treatment options with confidence and empathy. If you thrive in a fast-paced specialty dental/medical environment and love helping people say "yes" to their health, this is the opportunity for you!

    Responsibilities:

    Present and explain oral surgery treatment plans to patients in a clear, compassionate, and compelling manner

    Develop and maintain strong patient relationships to support case acceptance and follow-through

    Coordinate with clinical staff and surgeons to ensure seamless patient communication and scheduling

    Provide financial consultations, including presenting payment options, financing plans, and insurance coverage

    Follow up with prospective and existing patients to answer questions and encourage treatment completion

    Maintain accurate patient records and track treatment plan progress within the practice management system

    Support front office operations and contribute to an outstanding patient experience from consultation to post-op

    Requirements:

    Prior experience in a dental, oral surgery, medical or specialty healthcare sales/consulting role is necessary

    Strong knowledge of dental, medical and oral surgery procedures, terminology, and treatment planning is required

    Proven ability to present treatment plans and close cases with professionalism and empathy

    Experience with dental insurance verification and third-party financing (e.g., CareCredit, Sunbit, Cherry, etc)

    Excellent interpersonal and communication skills with a patient-first mindset

    Proficiency with dental practice management software

    Highly organized, self-motivated, and able to manage multiple patients and priorities simultaneously

    About Us:

    Arizona Oral Facial and Implant Surgery is a trusted specialty practice serving the Chandler, AZ community with advanced oral surgery, facial, and implant solutions. Our patients choose us for our skilled surgeons, state-of-the-art technology, and the warm, professional care they receive at every visit. Our team members love working here because of the collaborative culture, opportunities for growth, and the rewarding work of truly changing patients' lives.