Benefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Free food & snacks
Opportunity for advancement
Paid time off
At TetraHealth, we believe dentistry should do more than fix teeth—it should improve lives.
Our mission is to revolutionize oral healthcare by combining advanced diagnostics, biologic dentistry, minimally invasive treatments, and cutting-edge technology to support the body's natural healing ability.
From complex restorative cases and dental implant surgery to comprehensive wellness-focused care, our team delivers an exceptional patient experience in a brand-new, state-of-the-art facility. We are looking for someone who shares our passion for excellence and wants to make a meaningful difference in patients' lives.
About the Role
We are seeking an experienced, relationship-driven Treatment Coordinator who thrives in a high-performance environment.
This is much more than an administrative position. You will become a trusted guide for our patients—helping them understand their treatment options, overcome barriers to care, and confidently move forward with life-changing dentistry.
Our ideal candidate is a polished communicator, an exceptional listener, highly organized, and passionate about creating an unforgettable patient experience while achieving outstanding treatment acceptance.
If you love helping people, enjoy consultative sales, and are motivated by goals and personal growth, we'd love to meet you.
What You'll Do: Create an "I Want This" Patient Experience
Build genuine relationships and establish trust with every patient
Deliver an exceptional concierge-style experience from the first phone call through treatment completion
Help patients feel informed, comfortable, and excited about their treatment journey
Treatment Presentation & Case Acceptance
Present comprehensive treatment plans with confidence and clarity
Educate patients on procedures, timelines, benefits, and long-term health outcomes
Review financial arrangements and payment options while helping patients find solutions that fit their needs
Work closely with third-party financing companies to maximize patient access to care
Consistently meet or exceed individual and practice treatment acceptance goals
Patient Care Coordination
Coordinate all phases of treatment from consultation through completion
Schedule appointments efficiently while optimizing provider schedules
Proactively follow up on pending treatment and unscheduled care
Maintain excellent communication throughout each patient's journey
Serve as the liaison between doctors, clinical team, and administrative staff
Operations & Performance
Maintain accurate treatment plans, financial records, and documentation
Monitor key performance indicators (KPIs), pending treatment, and case acceptance metrics
Review daily, weekly, and monthly performance to identify opportunities for continuous improvement
Contribute ideas that improve efficiency, patient satisfaction, and overall practice growth
Qualifications
We're looking for someone who has:
Minimum 5 years of consultative sales experience (required)
Experience in dental, medical, cosmetic, luxury retail, or concierge healthcare preferred
Outstanding communication and interpersonal skills
A proven ability to build trust and influence patient decisions ethically
Strong organizational and multitasking abilities
Exceptional attention to detail
Confidence discussing treatment plans and financial arrangements
Excellent computer skills and experience with cloud-based software
A positive attitude, professionalism, and a growth mindset
Biologic or holistic dentistry experience is a strong plus.
What We Offer
Competitive salary plus performance incentives
401(k)
Paid Time Off
Employee discounts
Professional development opportunities
Supportive, collaborative team culture
Beautiful, modern office environment
Opportunity to be part of one of New York's leading biologic dental practices
Schedule
Full-Time
Monday–Friday
In-person
Greenwich, CT 06831 and New York, NY 10065
Success in This Role Looks Like
✔ Patients trust you.
✔ Patients clearly understand their treatment.
✔ Patients are excited to begin care.
✔ The schedule stays full and organized.
✔ Treatment acceptance consistently exceeds goals.
✔ Every patient leaves feeling they received a world-class experience.
If you're passionate about patient care, love building relationships, and want to be part of a practice that's redefining dentistry, we'd love to hear from you.
Benefits:
401(k)
Employee discount
Paid time off
Retirement plan
Work Location: In person