Benefits:

401(k)

Bonus based on performance

Health insurance

Paid time off

Profit sharing

Training & development

Vision insurance

Date posted: June 8, 2026

Pay: $16.00 - $20.00 per hour

Job description:

Treatment Coordinator (Bilingual – English/Spanish)

Location: New Orleans Smiles Position Type: Full-Time

About Us

At New Orleans Smiles, we are committed to delivering high-quality, patient-centered care in a supportive and positive environment. Our team values Passion, Conviction, Efficiency, and Optimism, and we are looking for someone who aligns with these values and thrives in a fast-paced, team-oriented setting.

Position Overview

The Treatment Coordinator plays a key role in guiding patients through their treatment journey — from understanding their care plan to confidently moving forward with treatment. This role combines patient communication, financial coordination, and administrative support, while working closely with providers and the front desk team.

Key Responsibilities

Present and explain treatment plans clearly and confidently

Review financial options, payment plans, and insurance coverage with patients

Support case acceptance by building trust and answering questions

Coordinate scheduling for treatment and follow-up appointments

Assist with front desk responsibilities as needed (phones, check-in/out, scheduling)

Maintain accurate patient records and documentation

Collaborate with clinical and administrative teams to ensure smooth patient flow

Follow office protocols and scheduling guidelines

Compensation

Compensation is based on experience and skill level:

$14–$17/hour – entry-level or developing candidates

$17–$20/hour – experienced candidates who demonstrate:

Bilingual proficiency (English/Spanish, including strong written communication)

Strong customer service and patient communication skills

Dental and/or orthodontic knowledge

Advanced proficiency in Dentrix

What We’re Looking For

Bilingual (English/Spanish) — required

Strong communication and interpersonal skills

Confident discussing finances and guiding patient decisions

Organized, detail-oriented, and able to multitask

Team player with a positive, solutions-focused mindset

Comfortable working in a fast-paced environment

Preferred Qualifications

Previous dental or orthodontic experience

Experience presenting treatment plans or coordinating care

Strong understanding of insurance and payment options

Advanced experience with Dentrix

Core Values

Passion – We care deeply about our patients and our work

Conviction – We communicate clearly and stand behind what we do

Efficiency – We respect time and follow systems that work

Optimism – We create a positive, supportive environment

What We Offer

Clear opportunities for growth and increased responsibility

Hands-on training and real-world experience in treatment coordination

A supportive, team-focused environment

The opportunity to grow within a practice that values accountability and teamwork

How to Apply

Please submit your resume. Qualified candidates will be contacted to schedule an interview.

Job Type: Full-time

Benefits:

401(k)

Employee discount

Health insurance

Life insurance

Paid time off

Experience:

Customer Service: 1 year (Preferred)

Language:

Spanish (Required)

Work Location: In person