Benefits:

401(k)

Competitive salary

Health insurance

Paid time off

Are you a confident communicator who loves helping patients say yes to the care they need? Ephrata Family Dentistry is growing, and we’re looking for a high-energy, patient-focused Treatment Coordinator to join our team.

If you excel at building trust, presenting treatment clearly, and guiding patients from consultation to completion , this is the role for you.

What You’ll Do

Welcome new and existing patients and create a warm, supportive experience.

Present treatment plans clearly and confidently, including financial options, insurance benefits, and third-party financing.

Guide patients through implant, cosmetic, and general dentistry treatment pathways.

Own the follow-up process: scheduling, phone calls, text follow-ups, and keeping cases moving forward.

Work closely with the doctor and clinical team to ensure a seamless patient experience from start to finish.

Track and report case acceptance metrics (training provided).

What We’re Looking For

1+ years of dental front office or treatment coordinator experience

Strong communication and case presentation skills

Comfort discussing finances with patients

Understanding of dental insurance basics and financing options

Organized, self-motivated, and team-oriented

Someone who thrives in a fast-paced, positive environment

Why You’ll Love Working With Us

A modern, well-organized practice equipped with the tools and systems you need to succeed

Supportive leadership and a team that values communication, professionalism, and patient experience

Opportunities for growth, including training in implants, treatment presentation, and advanced case coordination

A positive environment where your role genuinely impacts patients’ health, confidence, and overall experience

About Us

Ephrata Family Dentistry is known for high-quality care, a welcoming atmosphere, and a patient-first philosophy. Our team works hard, supports each other, and delivers an experience patients love coming back to.