We are looking for a Business Analyst who will play the main role in linking information technology capacity and business objectives. Your main goal will be to support and ensure the successful completion of analytical, building, testing and deployment tasks.
Responsibilities:
Define configuration specifications
Define business requirements
Define KPIs and reporting requirements
Own and develop relationship with partners
Work with partners to optimize and enhance our integration
Help design, document and maintain system processes
Report on common sources of technical issues or questions
Make recommendations to product team
Excellent communicate skills
Find and communicate key insights and findings to product team
Perform Quality Assurance
Constantly be on the lookout for ways to improve monitoring
Discover issues, suggest changes and better solutions to the customer
Qualifications:
Bachelor's degree or equivalent experience
Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
Strong written, verbal and collaboration skills
Previous experience in Business or Systems Analysis or Quality Assurance
Proven experience in eliciting requirements and testing
Experience in analyzing data to draw business-relevant conclusions
This is a remote position.