The provision of service Trendy Events provides derives from our specific systems and strategies which have generated us measurable results, rather than general tactics.

A Customer Service Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.

Responsibilities:

• Responding promptly to customer inquiries.

• Communicating with customers through various channels.

• Acknowledging and resolving customer complaints.

   

• Processing orders, forms, applications, and requests.

   

• Communicating and coordinating with colleagues as necessary.

• Providing feedback on the efficiency of the customer service process.

• Managing a team of junior customer service representatives.

Qualifications:

• High school diploma or equivalent

• Outstanding phone and email etiquette

• Able to manage multiple accounts simultaneously

• Exceptional communication skills

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay
• Signing bonus