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Customer Care Representative

Tampa Armature Works, Inc

Customer Care Representative

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    JOB SUMMARY: 

    Rewind various kinds of electro-mechanical equipment.

     

    ESSENTIAL DUTIES & RESPONSIBILITIES:  

     

    • Inspect various kinds of electro-mechanical equipment for damage and evidence of electrical malfunctions.
    • Test condition of windings according to EASA and IEEE Standards.
    • Illustrate and/or document all relevant data specific to unit’s electro-magnetic characteristics, operating conditions, existing damage or intended serviceability.
    • Dismantle and/or strip damaged or unserviceable electro-mechanical equipment.
    • Prepare all reusable parts for rewinding and inspect renewed parts for hidden, structural damage or unusual conditions.
    • Rewind various kinds of electro-mechanical equipment, including but not limited to: three-phase, dc fields, armatures, wound rotors and transformers. Observe proper insulating techniques and/or requirements during rewinding.
    • Test rewound electro-mechanical equipment according to EASA Standards and document test results.
    • Complete required paperwork for each job accurately and on a timely basis.
    • Operate specialized repair and testing equipment, including but not limited to: winding machines, test panels, surge testers, core-loss testers, cut-off saws, burnout ovens, back ovens, grinders, cranes, forklift trucks, brazing units, dip tanks, VPI systems and various hand-held power and non-power tools.
    • Adhere to all company policies.
    • Observe all safety procedures and policies and use proper protective equipment (especially eye, ear protection and steel toe shoes/boots, gloves, etc.)
    • Keep work area clean and organized.
    • Report all injuries, near misses and accidents immediately to a supervisor.
    • All other duties as assigned.

     

    EDUCATION, SKILLS AND EXPERIENCE:

    • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience is desired.
    • Certification from a Technical school helpful.
    • Mechanical aptitude required.
    • Prior experience working as a Winder desired.

     

    This job has no supervisory requirements.

    Required Skills Required Experience

  • Qualifications

    MINIMUM QUALIFICATIONS

    Knowledge/Skills/Abilities:

    • Ability to initiate, follow through all details, and complete time sensitive projects with minimal supervision.
    • Ability to use (or ability to learn if we would teach) standard office software applications in use at WH including LegalKey, Elite, NBI (new matter intake systems), FileCD (electronic intake routing systems), Adobe Acrobat, Microsoft Office (Word), and Outlook (e-mail), and other resources as requested.
    • Excellent project management and organizational skills, including the ability to work effectively in an atmosphere of multiple projects, shifting priorities, and deadline pressure.
    • Ability to apply research and computerized analysis techniques and methodologies to assigned projects.
    • Demonstrated ability to compile, review, and determine logical conclusions or recommendations based on data and information that is varied in content and format.
    • Business writing skills including knowledge of business English, vocabulary, punctuation, grammar, and spelling as necessary to present routine business information in established and error-free formats.
    • Good oral communication skills as necessary to communicate and coordinate with others on routine but varied issues. Good judgment in determining when assistance is needed in communicating with attorneys on varied issues.
    • Excellent interpersonal skills, as necessary to work effectively with people at all levels at WH.
    • Proficiency using on-line research tools (or ability to learn if we would teach) such as Lexis, Westlaw, Dun & Bradstreet, Hoovers, the Internet, and various other resources.