Job Description
TRI-STARR PERSONNEL IS PARTNERED WITH A GROWING AND REPUTABLE COMPANY WITHIN THE BANKING INDUSTRY, AND IS CURRENTLY HIRING FOR IMMEDIATE BILINGUAL CUSTOMER SERVICE OPPORTUNITIES. INBOUND POSITIONS ARE AVAILABLE WITH VARYING SHIFTS. CALL US AND GET QUALIFIED TODAY!
PAY RATE: $15-16/hr
SUMMARY:
Assist existing customers with online banking questions, provide navigational support, unlock users, view and provide secure access code, assist with first-time logins and password resets.
THE SPECIALIST WILL ACCESS THE BANKING SYSTEM AND WILL NEED A GOOD LEARNING ABILITY IN ORDER TO ASSIST WITH:
– Customer Identification
– Updating customer information – address & phone numbers
– Login Assistance
– Password Assistance
– Unlock Assistance
– General Navigation of Online Banking System
– General Feature and Functionality overview of Online Banking System
REQUIREMENTS:
1-year customer service experience (contact center experience preferred)
HS Diploma or Equivalent
SPANISH SPEAKING
Company Description
Our mission is to change lives; both ours and the lives of the people we encounter. It is this commitment to changing lives that is the driving force behind everything we do in our work and our personal lives. We are motivated by our effectiveness in helping others, and we believe that successful relationships are built on trust. Tri-Starr Personnel provides innovative and strategic staffing solutions by recruiting talented job seekers and connecting them with reputable employers in leading employment industries. Our core purpose is to assist employers and job seekers in reaching professional and personal goals while creating opportunities and fostering the growth of the individual. The Tri-Starr Group is an equal opportunity employer. We are committed to recruiting, employing, training, promoting, and developing individuals without discrimination because of race, color, religion, gender status, sex, national origin, citizenship, disability, genetic information, veteran status, sexual orientation, age, or any other protected status. U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.