Job Description

AN INTERNATIONAL LOGISTICS COMPANY IS SEEKING A LOGISTICS COORDINATOR / CUSTOMER SERVICE REP. IDEAL CANDIDATES HAS 1~2 YEARS OF WAREHOUSE ADMIN WORK.

• Direct Hire with excellent benefit package
• Salary: $22~25/hr
• Location: Fullerton, CA

REQUIREMENTS OF THE LOGISTICS COORDINATOR / CUSTOMER SERVICE REP:

• Bachelor degree is preferred, but will consider equivalent work experience in lieu of degree
• Entry level position, 1~2 years of experience in Logistics / Warehouse Admin is preferred.
• Excellent communication and customer service skills
• Ability to handle multiple projects simultaneously
• Works well under pressure and stress
• Team player with ability to work effectively in a fast-paced environment
• High energy and performance level
• Covid-19 Vaccinations are required

RESPONSIBILITIES OF THE LOGISTICS COORDINATOR / CUSTOMER SERVICE REP:

Responsible for managing and supporting multiple warehouse customers and vendors for order entry, shipment arrangement, carrier communication, POD, invoicing, reports.

• Communicate effectively with customers, vendors, and co-workers through high volume of email, phone, instant message and in person.
• Prepare, handle, and process documentation including house and master air waybills, commercial documents, and customs/regulatory documents.
• Dispatch freight.
• Monitor reports and accurate and timely client billing.
• Contribute to maintaining strong service provider relationships with trucking companies, and others.
• Maintain compliance standards at all times including internal policies and procedures, external government regulations, and customer requirements.
• Track and traces shipments.
• Manage claims (carrier) and generate reports.
• Support KPI reports
• Support quality management initiatives.
• Other related duties.

EMPLOYMENT TYPE:   Direct Hire

SCHEDULE:       Monday - Friday, 8:00am ~ 5:00pm

Company Description

For over twenty years, TriCom Quest has been a leader in the employment consultant industry, providing staffing services for both employers and job seekers, at virtually every level - from entry to executive. Our service spans the United States, providing placements for a broad range of companies, including those headquartered in the Pacific Rim with satellite offices within the United States. Yet what makes us stand out from the employment "crowd" is our service. Whether you're hiring employees or in search of a job, TriCom Quest is committed to quality service, from the very first handshake to placement, and beyond.