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Triage Associate I, Platform Triage - First Shift

Digital Fix Consulting LLC

Triage Associate I, Platform Triage - First Shift

Pittsburgh, PA
Full Time
Paid
  • Responsibilities

    Expected hours of work for first shift support: 7:00am-3:30pm ET

    What you’ll do:

    • Evaluate vehicle test data utilizing a variety of internal tooling and logs, including analyzing detailed charts and signals within an internal software environment
    • Understand the context of an issue by examining sensor data (lidar, radar, etc.), visualizations from autonomy toolings (e.g. planned path, lane boundaries, etc.)
    • Troubleshoot hardware and software issues of test vehicles in real time, providing live feedback and actionable steps for in-vehicle operators
    • Monitor and document the context (what is happening) and identify possible cause (why is it happening, which module is responsible) of a variety of issues
    • Work in an operational but fast-paced environment emphasizing your attention to detail
    • Work closely with team members and internal management to identify and escalate problems

    What you'll need to succeed:

    • High School Diploma or GED equivalent with two years of employment experience required. Associate or Bachelor’s Degree preferred.
    • Flexibility in working hours and shift support
    • Ability to learn new tools and technologies quickly
    • Ability to successfully learn and execute analytical based skills to assess the cause, impact, and severity of issues while following detailed documentation
    • Strong attention to detail with repetitive tasks
    • Excellent communication skills to work with other team members
    • Willingness to quickly adapt to changes in both processes and tasks
    • Interest and desire to work in the development of advanced driver-assist systems (ADAS)

    Nice to have:

    • Experience working with ADAS automation testing products
    • Experience working in a customer facing environment
    • Strong Excel/Google Sheets experience
    • Strong Slack and Jira experience
    • Experience working in a software/IT, operational or STEM environment
    • Experience using dashboarding software such as Looker or Superset