Are you an experienced, energetic Health & Wellness Office Manager ready to take your career to new heights? This is your chance to be part of something extraordinary! At Tribeca Physical Therapy, we're not just colleagues; we're a tribe of passionate individuals led by Dr. Kristian and Dr. Monica. As holistic healers, we've positively impacted hundreds, and we're ready to achieve more with you.
Your Mission: Embark on a transformative mission as our New Office Manager, serving as the cornerstone of our practice. Your mission is to orchestrate seamless operations and curate a VIP experience for our patients. Take the lead in overseeing staff, streamlining hiring processes, and spearheading training and development initiatives. Elevate patient satisfaction through comprehensive training on office procedures, consistently exceeding expectations, and swift response to feedback. Uphold high staff morale, instill accountability based on core values and productivity standards, and contribute to organizational planning and financial management. Your pivotal role extends to sales and partnerships, ensuring robust referrals, tracking and converting leads, and fostering connections with physicians and referral coordinators. Collaborate closely with the medical billing team, all while upholding strict compliance with legal and medical regulations. Adaptability to evolving responsibilities is a cornerstone of this dynamic role.
About Us: Tribeca Physical Therapy is a 100% PT-owned and managed company that has created a one-on-one, 1 patient per hour model empowering Doctors of Physical Therapy and the Tribe support team to deliver successful patient experiences and outcomes especially in the Women's Health Department. Achieving a culture of happiness in our team is undeniably one of the most sought-after elements in our private PT practice. "Culture of Happiness" refers not only to our patients but also, and more importantly, to how our staff feels. Finding someone who can complement our culture is more important than just looking for an impressive resume. Our kind of people BELIEVES that physical therapy can be delivered at the highest level through excellent outcomes and the best experiences for both patients and clinicians. We have a happy CULTURE that needs Happy people.
We Offer:
Our Benefits Package includes
Ideal Candidate: A seasoned professional in upscale health and wellness management, adept at leading teams to success. Must possess a strong background in SALES and technology, with a deep understanding of Medical Billing. The perfect fit embraces and aligns with our positive and vibrant workplace culture.
Key Responsibilities:
Sales: Drive the conversion of prospective leads to schedule initial evaluation appointments.
Staff Management: Oversee and lead medical receptionists, patient care coordinators, virtual assistants, and PT aides.
Hiring: Conduct interviews, coordinate compensation offers, and ensure effective onboarding.
Training: Create and implement systems and programs to onboard new staff, guaranteeing proficiency in policies and procedures.
Fulfillment and Customer Satisfaction: Train staff for exceptional patient experiences.
Staff Moral and Accountability: Boost morale, set core value expectations, and monitor productivity.
Metric Tracking & Reporting: Achieve > 90% Schedule Efficiency and other KPIs.
Organization, Communication & Planning: Set organization charts, delegate tasks, and ensure efficient communication.
Collaboration: Drive timely referrals, monitor the achievements of practice partners, and cultivate strategic professional relationships to enhance marketing initiatives.
Financials: Review financials, set targets, manage budgets, and monitor collections.
Compliance: Ensure legal and medical compliance, staying updated on regulations.
Excited to Contribute? Apply Now! If you're enthusiastic about being part of our vibrant team, don't miss this chance. We can't wait to discuss how you can contribute to our mission and be part of something extraordinary.
Apply Today and Join the Journey with the Tribeca Physical Therapy Tribe Team!