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MSP IT Systems & Network Security Engineer

T

Trif Technologies

MSP IT Systems & Network Security Engineer

Dallas, TX
Full Time
Paid
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  • Responsibilities

    POSITION SUMMARY:

    Trif Technologies Inc is a Managed Service Provider (MSP) using a myriad of technologies. We deal mainly with Small and Medium Business (SMB) clients and manage their IT infrastructure from Security, Cloud, Servers, Routers/Firewalls, Desktops, and mobile platforms. We are their IT department. If it has an IP we manage it.

    Due to our diverse customer base, we interact with a large variety of different technologies and offer the opportunity to learn and grow in a fast and challenging environment.

    This position does require some onsite work with clients.

    RESPONSIBILITIES:

    • Demonstrates exceptional technical skills and professional interpersonal skills.
    • Be responsive to customer needs
    • Technical lead - Help less experienced team members
    • Design, Configure, Install, deploy, troubleshoot, and maintain Networks, Security, MS Servers, Windows and Mac desktops, laptops, and mobile devices

    REQUIREMENTS:

    • Must be passionate about technology and helping people
    • Fast problem resolution, implementation, and break/fix, (networks, servers, desktops, smartphones, tablets)
    • Have the ability to research online, work through problems, and document
    • Explain computer-related issues in a non-threatening matter to nontechnical clients
    • MCSE/CCNA or equivalent experience

    TECHNICAL KNOWLEDGE:

    • Security – Experienced with security analysis, design (CSF), Incident Handler/Responder, pen testing
    • Networking (TCP/IP, DHCP, DNS) - Configure, implement, troubleshoot and maintain
    • Firewalls & Routers - Configure, implement, troubleshoot and maintain
    • Windows Servers - Configure, implement, troubleshoot and maintain
    • Cloud based Servers (Azure, AWS) - Configure, implement, troubleshoot and maintain
    • Virtualization
    • Microsoft/Office 365, MS Exchange
    • Microsoft and Mac Desktop and network connectivity,
    • Windows; Mac OSes
    • Virus Software – repairing virus and spyware infected systems
    • Backup and Recovery – On Premise and Cloud based
    • Microsoft Office and desktop applications
    • Setup and configuration of Mobile Devices – Apple iPhones & iPads, Androids, and/or other smartphones
    • Knowledge of computer hardware installation, diagnostics, and troubleshooting
    • Knowledge of PSA & RMM tools such as ConnectWise or AutoTask and Kaseya

    Salary Range - $50-$65K / YR