FIELD SYSTEMS ENGINEER

TRINITAS TECHNOLOGY GROUP 

ESSENTIAL DUTIES AND RESPONSIBILITIES

•Consults with the accounts that you are the lead technologist on products and services that enhance their business

•Coordinate and collaborate with the Sales Team and Technical Services Team to perform periodic strategic planning sessions with the accounts that you are the lead technologist

•Communicates with assigned accounts on a periodic basis to check customer satisfaction, report on current technology performance, and share status on project implementations

•Be alert to Trinitas business opportunities

•Be sensitive to and aware of Trinitas' performance in servicing the needs of all clients

•Provide technology leadership and quality assurance for all clients

•Be available to investigate and interview prospective business opportunities, and then work with the Sales Team and Technical Services Director in developing solutions, and presenting the recommendations

•Develops, leads, and follows project plans

•Performs network health assessments and technology audits

•Keep apprised of changes in the industry that affect our business clients and their technology needs

•Participate in new technologies research and evaluation that are suitable for our market and business clients/prospects

•Apply systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications

•Provide design, development, documentation, analysis, creation, testing or modification of computer systems

•Participate in the setup, implementation, and support of server and desktop systems including installation of hardware, software, and peripheral equipment for output, network connectivity, and backup systems

•Install network, server and desktop operating systems, software, and special configurations

•Install, monitor, and support anti-virus software and other desktop and network security products

•Provide help desk support duties

•Provide network administration duties—remotely and onsite

•Provide computer diagnostic and repair services—remotely and onsite

•Perform data migration from old systems to new systems

•Provides internal support for general operations

•Develop documentation for networks, network specialty appliances, and desktop systems

EDUCATION AND CERTIFICATIONS

•Require high school diploma

•Require post high school training and education, such as college or technical/trade school, computer courses

PROFESSIONAL EXPERIENCE AND REQUIREMENTS

•Experience with Windows Server preferably 2012, 2016 and 2019•Experience with virtualization, specifically with VMware and Microsoft's Hyper-V

•General Computer Usage (Microsoft Word, Excel, PowerPoint, Project, Visio, and service ticket tracking)

•Minimum of 2 years computer industry work experience, LAN/WAN network administration preferred

• Prefer experience with remote systems monitoring and management

• Passionate about professional growth and customer care

• Customer service personality and likeability

• Professional, neat appearance

• Communication skills--verbal and written at a consulting level

• “Get the job done” mentality; flexible in performing a variety of tasks; has a sense of urgency about getting things done

• Dependability and reliability including reliable transportation for job

• Licensed driver in good status with the State of Georgia, and has a dependable vehicle

• Some lifting is required, such as typical weights of computers, displays, and small-form factor printers

JOB HOURS

• Averages 8 hours per day, 40 hours per week. Some daily flexibility required to accomplish mutually agreed goals and satisfy client special needs

Job Type: Full-time