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Full Time Customer Service Representative

Trinity Advertising

Full Time Customer Service Representative

Rockville, MD +1 location
Full Time
Paid
  • Responsibilities

    Job Description

    We are seeking a candidate with a background in customer service __ - Full Time to join our team at TRINITY ADVERTISING! We are looking to add 4-5 new consultants on our team. You will be responsible for helping customers by providing product and service information and resolving technical issues.

    RESPONSIBILITIES AS OUR CUSTOMER SERVICE CONSULTANTS:

    • Handle customer inquiries and complaints
    • Provide information about the products and services
    • Troubleshoot and resolve product issues and concerns
    • Document and update customer records based on interactions
    • Develop and maintain a knowledge base of the evolving products and services
    • Assisting customers face-to-face with any billing and/or equipment issues
    • Handling new customer acquisitions and qualifying potential clientele

    ​QUALIFICATIONS:

    • Previous experience in customer service, sales, or other related fields
    • Ability to build rapport with clients
    • Ability to prioritize and multitask
    • Positive and professional demeanor
    • Excellent written and verbal communication skills

    OUR OFFERINGS:

    • $720-950 weekly pay
    • Weekly Bonuses & Incentives
    • Travel Opportunities
    • Opportunity for MANAGEMENT GROWTH
    • Yearly R&R trips for qualifying reps

     

     

     

     

     

     

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  • Locations
    Rockville, MD • Alexandria, VA