Multifamily Regional Facilities Manager
Job Description:
The Regional Facilities Manager will work in collaboration with the Regional Property Managers and Regional Construction Managers to oversee all physical and financial aspects of Facilities and Maintenance operations within their assigned region. This position will require regular travel between properties in the Southeast, primarily in Tennessee and Mississippi.
Areas of Focus:
Operations and Procedures
Ensuring that curb appeal, work order status, and status of make-ready units is meeting standards as outlined in company policies and procedures
Responsible for ensuring that the maintenance shop meets operations and cleanliness standards
Ensuring that inventory control programs are being followed
Responsible for ensuring that consistent on-site inspections are conducted to confirm company standards are being upheld and policy and procedures are in place
Responsible for maintaining daily maintenance operations of any property that is without a Supervisor.
Coaching and Developing Teams
Collaborate with Regional Property Managers, Property Managers, and Corporate Support Teams on interviewing, hiring, training, and mentoring Facilities Managers/Maintenance Supervisors, Assistant Facilities Managers, Maintenance Technicians, Make-Ready Technicians, and Porters within their assigned region.
Conduct regular reviews with Facilities employees and provide feedback regarding areas of excellence and areas for improvement
Assist Regional Property Managers in recommending transfers for Facilities team members
Assist Human Resources with implementing disciplinary action as needed
Support team members with navigating career paths within the organization and assist Regional Property Managers and Property Managers with decisions regarding opportunities for Facilities team members
Capital Projects
In collaboration with the Regional Property Manager, the Regional Facilities Manager will outline, develop, and manage specific capital projects as directed by the Director of Facilities Management.
All capital projects will be reviewed with the Regional Property Manager prior to or upon approval from the Vice President of Facilities Management, Vice President of Property Management, and/or Portfolio Manager.
The Regional Facilities Manager will work directly with the Regional Property Manager to outline the timeline and expectations of the capital project with specific site members and vendors before a project commences.
During phase one of initial construction, the Regional Facilities Manager will coordinate the completion of capital projects with the in-house Construction Management division.
Additional Responsibilities:
Responsible for overseeing emergency plan implementation and training, verifying the emergency plan is in place at each property, and ensuring all team members are trained on policies and procedures surrounding such an event.
Expected to assist the site-teams before, during, and after a large-scale emergency.
Attend and assist the Construction Management team throughout due diligence of new assets being considered for acquisition.
Prepare properties for marketing and disposition.
Special Requirements:
Physical Demands:
Physical demands may include the ability to lift up to 50 pounds. The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The team member will be required to work at a personal computer. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.
Attendance/Travel:
This position is a full-time position that requires 50-75% car and plane travel.
The position may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.
Qualifications:
General:
Must possess excellent general maintenance skills including HVAC repair, plumbing, and electrical
People and Facilities Management experience required
EPA Universal certification required with other certifications (boiler, chiller) a plus
Must demonstrate a high level of leadership skills
Valid Driver’s License along with good driving record and auto insurance is required
Computer Skills:
Intermediate to advanced computer and Internet knowledge
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.
Education:
Bachelor’s Degree (BA) from four-year college, university or technical school or 5+ years related experience and/or training or equivalent combination of education and experience
Accurately perform basic mathematical functions and use all on-site resident management software functions