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Multifamily Regional Facilities Manager

Private Management Company

Multifamily Regional Facilities Manager

Memphis, TN
Full Time
Paid
  • Responsibilities

    Job Description:

    The Regional Facilities Manager will work in collaboration with the Regional Property Managers and Regional Construction Managers to oversee all physical and financial aspects of Facilities and Maintenance operations within their assigned region. This position will require regular travel between properties in the Southeast, primarily in Tennessee and Mississippi.

    Areas of Focus:

    Operations and Procedures

    Ensuring that curb appeal, work order status, and status of make-ready units is meeting standards as outlined in company policies and procedures

    Responsible for ensuring that the maintenance shop meets operations and cleanliness standards

    Ensuring that inventory control programs are being followed

    Responsible for ensuring that consistent on-site inspections are conducted to confirm company standards are being upheld and policy and procedures are in place

    Responsible for maintaining daily maintenance operations of any property that is without a Supervisor.

    Coaching and Developing Teams

    Collaborate with Regional Property Managers, Property Managers, and Corporate Support Teams on interviewing, hiring, training, and mentoring Facilities Managers/Maintenance Supervisors, Assistant Facilities Managers, Maintenance Technicians, Make-Ready Technicians, and Porters within their assigned region.

    Conduct regular reviews with Facilities employees and provide feedback regarding areas of excellence and areas for improvement

    Assist Regional Property Managers in recommending transfers for Facilities team members

    Assist Human Resources with implementing disciplinary action as needed

    Support team members with navigating career paths within the organization and assist Regional Property Managers and Property Managers with decisions regarding opportunities for Facilities team members

    Capital Projects

    In collaboration with the Regional Property Manager, the Regional Facilities Manager will outline, develop, and manage specific capital projects as directed by the Director of Facilities Management.

    All capital projects will be reviewed with the Regional Property Manager prior to or upon approval from the Vice President of Facilities Management, Vice President of Property Management, and/or Portfolio Manager.

    The Regional Facilities Manager will work directly with the Regional Property Manager to outline the timeline and expectations of the capital project with specific site members and vendors before a project commences.

    During phase one of initial construction, the Regional Facilities Manager will coordinate the completion of capital projects with the in-house Construction Management division.

    Additional Responsibilities:

    Responsible for overseeing emergency plan implementation and training, verifying the emergency plan is in place at each property, and ensuring all team members are trained on policies and procedures surrounding such an event.

    Expected to assist the site-teams before, during, and after a large-scale emergency.

    Attend and assist the Construction Management team throughout due diligence of new assets being considered for acquisition.

    Prepare properties for marketing and disposition.

    Special Requirements:

    Physical Demands:

    Physical demands may include the ability to lift up to 50 pounds. The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. The team member will be required to work at a personal computer. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.

    Attendance/Travel:

    This position is a full-time position that requires 50-75% car and plane travel.

    The position may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.

    Qualifications:

    General:

    Must possess excellent general maintenance skills including HVAC repair, plumbing, and electrical

    People and Facilities Management experience required

    EPA Universal certification required with other certifications (boiler, chiller) a plus

    Must demonstrate a high level of leadership skills

    Valid Driver’s License along with good driving record and auto insurance is required

    Computer Skills:

    Intermediate to advanced computer and Internet knowledge

    Learning and Development:

    Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.

    Education:

    Bachelor’s Degree (BA) from four-year college, university or technical school or 5+ years related experience and/or training or equivalent combination of education and experience

    Accurately perform basic mathematical functions and use all on-site resident management software functions