Be a part of one of the fastest growing student housing management companies in the industry! Our dynamic portfolio continues to expand as we acquire locations in close proximity to the nation’s top learning institutions. We are currently seeking personalities with a passion for service and a can-do attitude to join our team. Advance your career opportunities in the ever-growing multi-family industry with an organization that is committed to the resident experience and guided by our values.
Job Description:
The Resident Advisor (RA) helps develop, coordinate and maintain resident programs within the community. RAs are responsible for providing support, encouragement and leadership through being the first point of contact, enforcing rules and regulations, acting as peer counselors, assisting the professional team, and maintaining a functional and attractive community environment.
Essential Functions:
Maintain a commitment to resident success by providing guidance and encouraging residents to act with reason and respect while assuming responsibility for their own actions
Be approachable and available to meet the needs of the residents and act as a resource for community policies and events
Promote social interaction among residents by assisting with the marketing and implementation of resident activities and encouraging resident participation
Enforce community rules and document inappropriate behavior and/or policy violations
Participate in daily patrol of the buildings and work cooperatively with Courtesy Patrol and the Service Team to handle resident concerns
Report any and all resident issues or concerns through incident reporting and daily recaps
Actively participate in scheduled resident and team meetings and special events
Always represent the property and company in a professional manner
Other essential skills include but are not limited to:
Document and report any maintenance and facility concerns
Work collaboratively with the Management Team in the promotion and marketing of the community to current and prospective residents
Meet deadlines, complete assignments and reports as assigned by Supervisor
Ability to understand instructions with minimal guidance and to complete job duties without constant supervision during shifts
Ability to handle a high-volume workload efficiently and calmly
Exhibit effective delegation and communication skills
Administrative and organizational skills
A “can-do” attitude and solutions-focused goals in conflict resolution
Time management skills and ability to prioritize wisely
Special Requirements:
Must be able to live on-site
Physical demands:
The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Specific vision requirements include the ability to use close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Must possess the ability to detect auditory and/or visual alarms and be available to work flexible hours and weekends as needed.
Attendance/Travel:
This position is a part time position and requires the availability to work nights or weekends, special events, and occasional holidays. The position also requires regular attendance and active participation/planning at company functions and events.
Qualifications:
Computer Skills:
Basic to intermediate computer and Internet knowledge
Basic to intermediate knowledge of MS Word, Excel, and Outlook
Learning and Development:
Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.
Education:
High school education or equivalent is required
Accurately perform intermediate mathematical functions and use all on-site resident management software functions
Professional Experience:
Prior live-in experience in a residence hall setting preferred but not required
We’ve Got You Covered!
Medical, Vision, & 125 Plan
We cover 100% of the monthly premium costs for medical and vision and offer a 125-plan option for dental and dependent medical premiums.
Retirement Plans
Prepare for retirement and ramp up your 401(k) savings with a 2% employer match.
Group Life, Long-Term, and Short-Term Disability Insurance
We provide up to $25,000 of coverage if the unimaginable occurs.
Paid Holidays & Vacation
Enjoy 10 paid holidays and accrue anywhere from 2 – 4 weeks of paid vacation as you accumulate years of service. (available after 90 days of employment, full-time employees)
2 weeks of accrued paid vacation annually in the first 2 years of service
3 weeks of accrued paid vacation annually after 2 years of service
4 weeks of accrued paid vacation annually after 6+ years of service
Sick Time
Not feeling well? We provide you with 48 hours of sick pay each year.
Referral Bonuses
Great Talent Knows Great Talent - Bonuses provided for hires made through employee referrals
Volunteer Time-Off
If you need a day off to volunteer in your community, we’ll provide you with the support you need.
Discounts & Scholarships
Save with group purchasing discounts on computers and appliances, housing discounts, and exclusive scholarship opportunities!
Additional Perks Include…..
Employee Assistant Program (EAP)
Health Advocate and Travel Assistance Program
Bereavement Pay if dealing with an unfortunate death in the family
Competitive Bonus & Commission Structures
Extensive Professional Development Training and Reimbursement Program
Opportunities for Advancement
See more at: https://www.trinity-pm.com/join-our-team