Job Description:

Be a part of a Community Redefined ®. Work to create a thriving and captivating living experience for renters across the nation with Trinity Property Consultants. Our dynamic portfolio is growing quickly as we provide investors with ethical investment opportunities on our mission to improve communities through renovation projects. We are currently seeking personalities with a can-do attitude to join our team. Advance your career opportunities in the ever-growing multi-family industry with an organization that is committed to excellent customer service and guided by our values.

Providing superior customer service

Assist in complete market surveys

Show, lease and move in prospective community members

Update unit availability daily

Process rental applications

Process maintenance request

Receive collections in accordance with Trinity’s standards

Clerical and phone support

Maintain all community members files, ensuring completeness and accuracy of all file documentation

Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed, all apartments are inspected to ensure all apartments are move-in ready to the Trinity’s standards

Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the community manager

Conduct community member’s move-out unit walks .

Additional tasks or duties assigned by Community Manager

Special Requirements:

Physical Demands:

The employee will be regularly required to sit; stand; walk; reach using feet, legs, back, arms and hands; talk and hear. The employee may occasionally be required to climb. The employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.

Attendance/Travel:

This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events.

Essential Functions:

Skills include an excellent ability to address the needs of community members, prospects and vendors. Other essential skills include, but are not limited to:

Handle high stress situations effectively

Exhibit strong leadership skills

Excellent communication skills

Superior collection skills

Administrative and organizational skills

Time management skills and ability to prioritize wisely

Customer service orientation

Strong sales background

Knowledge of state law as it relates to fair housing

Qualification:

Computer Skills:

Intermediate computer and Internet knowledge

Intermediate knowledge of MS Word, Excel and Outlook

Prefer knowledge of the following software programs: Yardi, Voyager, PopCard, Entrata, Resident Check

Learning and Development:

Maintain a commitment to ongoing professional development and career growth through our Companies continuing education programs.

Education:

High school education or equivalent is required

Ability to fluently read and write English, accurately perform intermediate mathematical functions and use all on-site resident management software functions

Professional Experience:

Minimum of one year as a leasing consultant in the Multi-Family Industry or a related field. One year of experience in a service industry is preferred.