Job Description:

Achieve the highest possible net operating income through effective cost control

Maintain high occupancy levels

Develop marketing plans while remaining informed of market conditions and understanding competitive pricing

Prepare and render all requested operational and financial data to your Regional Manager in a timely manner

Maintain a high quality on-site team through effective management training, setting and communicating clear standards, and leading the team in fulfilling their highest potential

Implement or direct the implementation of all policies and procedures in the company policy and procedures manuals

Lead daily/weekly inspirational and directional team meetings

Ensure that all physical aspects of the property are fully operational and safe

Schedule vendors to ensure that all vacant units are kept ready for occupancy

Visually inspect grounds, buildings, and apartment units on a regular basis

Complete and analyze market surveys

Special Requirements:

Physical Demands:

The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms and hands. The employee may occasionally be required to climb. Employee will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends, as needed.

Attendance/Travel:

This position is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.

Essential Functions:

Skills include an excellent ability to address the needs of residents, prospects, and vendors. Other essential skills include but are not limited to:

Handle high stress situations effectively

Exhibit strong leadership skills

Excellent communication skills

Superior collection skills

Administrative and organizational skills

Time management skills and ability to prioritize wisely

Customer service orientation

Strong sales background

Knowledge of state law as it relates to fair housing

Qualifications:

Computer Skills:

Intermediate computer and Internet knowledge

Intermediate knowledge of MS Word, Excel and Outlook

Prefer knowledge of the following software programs: Yardi, Voyager, PopCard, Entrata, Resident Check

Learning and Development:

Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs

Education:

High school education or equivalent is required

CPM, CAM, RMP, or CMCA Certifications are preferred but not required

Accurately perform intermediate mathematical functions and use all on-site resident management software functions

Professional Experience:

Minimum of two years experience as a Community Manager in the Multifamily Industry is required

Must have student housing management experience