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Leasing Manager - Student Housing

Trinity Property Consultants

Leasing Manager - Student Housing

Austin, TX
Full Time
Paid
  • Responsibilities

    Be a part of one of the fastest growing student housing management companies in the industry! Our dynamic portfolio continues to expand as we acquire locations in close proximity to the nation’s top learning institutions. We are currently seeking personalities with a passion for service and a can-do attitude to join our team. Advance your career opportunities in the ever-growing multi-family industry with an organization that is committed to the resident experience and guided by our values.

    Job Description:

    Successfully train and manage the leasing team

    Lead leasing team in sales efforts

    Direct leasing team in external marketing and advertising efforts

    Develop and successfully execute marketing plans

    Provide exceptional customer service to the community members and future community members

    Assist in completing market surveys as needed

    Show, lease, and move in prospective community members

    Update unit availability daily

    Process rental applications

    Process maintenance requests

    Receive collections in accordance with Trinity’s standards

    Clerical and phone support

    Maintain all community members’ files, ensuring completeness and accuracy of all file documentation

    Inspected all apartment homes to ensure all are move-in ready to Trinity’s standards prior to move-in

    Demonstrate ability to resolve resident complaints and direct pertinent issues and matters to the community manager

    Conduct community members’ move-out unit walks as needed

    Additional tasks or duties assigned by Community Manager

    Essential Functions:

    Skills include an excellent ability to address the needs of community members, prospects, and vendors. Other essential skills include but are not limited to:

    Plan and execute all on-site/off-site marketing and advertising

    Successfully organize and promote community events to current community members and future community members

    Facilitate all aspects in the community leasing process

    Ability to lead leasing team by example in a professional manner

    Possess a positive attitude

    Handle high stress situations effectively

    Exhibit strong leadership skills

    Excellent communication skills

    Administrative and organizational skills

    Time management skills and ability to prioritize wisely

    Customer service orientation

    Strong sales background

    Knowledge of state law as it relates to fair housing

    Qualifications:

    Marketing and Advertising:

    Extensive knowledge in social media

    Excellent leasing and closing skills

    Computer Skills:

    Intermediate computer and internet knowledge

    Intermediate knowledge of MS Word, Excel, and Outlook

    Prefer knowledge of the following software programs: Yardi, Voyager, PopCard, Entrata, Resident Check

    Learning and Development:

    Maintain a commitment to ongoing professional development and career growth through our company’s continuing education programs.

    Education:

    High school education or equivalent is required

    Marketing or Advertising Degree preferred

    Ability to fluently read and write English, accurately perform intermediate mathematical functions, and use all on-site resident management software functions

    Professional Experience:

    Minimum of two year as a leasing consultant in the Multi-family/Student Housing Industry.

    Minimum of one year in a management position related to marketing and/or advertising in the Multi-family/Student Housing industry or related field.

    Special Requirements

    Physical Demands:

    The team member will be regularly required to sit, stand, walk, talk, hear, and reach using feet, legs, back, arms, and hands. The team member may occasionally be required to climb. The team member will be required to work at a personal computer and talk on the phone for extended periods of time. Must possess the ability to detect auditory and/or visual alarms and be available to work extended/flexible hours and weekends as needed.

    Attendance/Travel:

    This is a full time position and may require the availability to work some nights, weekends, and occasional holidays. Regular attendance and active participation/planning at company functions and events is also required.

    Benefits of Working for Trinity:

    Medical, Vision & 125 Plan - 100% of the monthly premium covered for individuals. Optional 125 plan available for dental and dependent medical premiums.

    Retirement Plans - Prepare for retirement and ramp up 401(k) savings

    Group Life Insurance - Up to $25,000 if the unimaginable occurs

    Great Talent Knows Great Talent - Bonuses provided for any hires made through employee referrals

    Holiday, Vacation and Sick pay provided

    On-site housing discounts

    Competitive bonus opportunities

    Scholarship Opportunities for Employees and their Dependents

    NAA Designation Reimbursement Program including:

    Certified Apartment Manager (CAM)

    National Apartment Leasing Professional (NALP)

    Certificate for Apartment Maintenance Technicians (CAMT)

    Certified Apartment Portfolio Supervisor (CAPS)

    Career Growth Opportunities

    See more at: https://www.trinity-pm.com/join-our-team