Job Description
ARE YOU A HIGHLY ORGANIZED PERSON?
DO YOU WANT TO LEARN MORE ABOUT RUNNING A GIFT AND/OR IMPORT BUSINESS?
ARE YOU A "TAKE CHARGE" PERSONALITY?
If so, then you should be a part of the exciting team at TRIXIE & MILO_._ We are a cool, locally owned wholesale company looking for an Office Administrator to help build our small team, and keep us growing through the next levels of success!
TRIXIE & MILO designs, manufactures, and imports vintage style gifts for wholesale distribution to over 2,000 stores worldwide, and through various online retail sites. Our exclusive line of classic Americana includes barware, vintage drink-ware, travel bags, multi-tools, shirts, hoodies and so much more!
Trixie & Milo is an equal employment opportunity LGBTQ & BIPOC friendly employer.
SUMMARY:
AS OUR NEWEST OFFICE ADMINISTRATOR / OFFICE MANAGER, YOU ARE THE GLUE THAT HOLDS IT ALL TOGETHER!
WE ARE LOOKING FOR A ROCK STAR TEAM PLAYER TO WORK IN OUR PORTLAND HEAD OFFICE - PROVIDE EXCELLENT CUSTOMER SERVICE, OVERSEE ALL INCOMING ORDERS AND SHIPPING, ASSIST WITH BASIC BOOKKEEPING TASKS, HANDLE BILLS AND PAYMENTS, DO DEPOSITS, WORK WITH OUR SALES REPS AND HANDLE CUSTOMER ISSUES, AND MORE. WE ARE A SMALL TEAM OF DESIGNERS, OFFICE WORKERS, WAREHOUSE WORKERS AND SALESPEOPLE, WHO ALL WORK CLOSELY TOGETHER IN A FUN, AND CASUAL ENVIRONMENT.
PROBLEM SOLVING AND INITIATIVE SKILLS ARE MANDATORY. OFFICE EXPERIENCE IS MANDATORY. SOME SALES EXPERIENCE IS GOOD AS WELL. YOU MUST HAVE A POSITIVE ATTITUDE, AND ENJOY BALANCING COMPETING PRIORITIES.
ABOUT US:
LOCATED IN THE CENTRAL EASTSIDE NEIGHBORHOOD OF PORTLAND, TRIXIE & MILO IS A GLOBAL LEADER IN VINTAGE STYLE MEN'S GIFTS. STARTING FROM SCRATCH, THE REAL-LIFE COUPLE (OF TRIXIE AND MILO), MOVED TO THE NORTHWEST IN 2011 TO START THEIR OWN BUSINESS. THEIR IDEA WAS TO BUILD A COMPANY THAT DESIGNED AND MADE VINTAGE MEN’S GIFTS IN CLASSIC AMERICAN STYLES. THEY STARTED WITH CLASSIC HIP FLASKS (THAT THEY ORIGINALLY MADE IN THEIR GARAGE), AND QUICKLY GREW THE LINE TO INCLUDE A NUMBER OF LOCALLY MADE DRINK AND BARWARE ITEMS AS WELL.
NOW, OVER THE LAST 8 YEARS, TRIXIE & MILO HAVE EXPANDED THEIR PRODUCTS TO INCLUDE T SHIRTS & HOODIES, VINTAGE DRINKWARE, HARDWARE AND MULTI-TOOLS FROM ALL OVER THE WORLD. THE COMPANY CONTINUES TO MANUFACTURE SOME ITEMS IN-HOUSE, BUT NOW ALSO IMPORTS FROM OTHER COUNTRIES, AND SELLS THEM TO A GROWING NETWORK OF OVER 2000 STORES NATIONWIDE.
OFFICE ADMINISTRATOR / OFFICE MANAGER DUTIES INCLUDE:
-Oversee all incoming orders and route them appropriately.
-Pay bills and log all outgoing funds.
-Pay commissions for all our outside sales reps.
-Coordinate and manage our online order systems (SPS, EDI, etc.).
-Answering phone calls and emails. Determining how to help or route them to the correct department.
-Problem solving / making sure our customers get what they need.
-Calling customers for payments and follow ups.
-General office duties as needed.
REQUIRED SKILLS :
-A minimum of 2+ years of office experience.
-MS Office, Google Drive, and scheduling programs (such as ical).
-Trained customer service skills, including a comfortable phone presence.
-Strong written communication skills.
-Previous office experience within a sales driven company is mandatory.
-Knowledge of Quickbooks, or similar accounting software programs are a plus. You must be able to enter customer information, and maintain our invoicing system accurately.
BENEFITS:
-Health Insurance.
-PTO.
-Paid vacation time off.
-Flexible scheduling.
-Trixie & Milo shopping allowance.
-Casual dress environment.
COMPENSATION:
PAY $20 - $22 HR.
Company Description
Trixie & Milo is a cool, locally owned wholesale company. We design, manufacture, and import vintage style gifts for wholesale distribution to over 2,000 stores worldwide, and through various online retail sites. Our exclusive line of classic Americana includes barware, vintage drink-ware, multi-tools, and more. You can see all our fun products at: www.trixieandmilo.com