Job Description

Are you looking for a great opportunity to work for a nationwide company? One of the top Real Estate companies is looking for a full-time IT Help Desk Analyst to work at their corporate office located in San Diego (Carmel Valley area). This will be a Contract opportunity. 

Pay: $23.50 - $24.50 an hour

JOB DUTIES:

• Provide first, second and third level support and troubleshooting on personal computer hardware and

software in a network environment.

• Respond to and analyze problems through discussions with users.

• Shadow end-users with remote administration to determine and resolve hardware, software, and/or

system and technical issues, reducing the need for on-site service calls.

• Provide hardware maintenance, repair and software upgrades and installation.

• Provide ongoing analysis for internal software programs and vendor software.

• May provide support and problem resolution for the company telephone system and other

communication systems and devices.

• Document and modify system requirements for end users.

• Answer, prioritize, address and track help desk calls in a timely manner.

• Perform user logon administration and password resets.

REQUIREMENTS:

• Associate’s degree in information systems, computer science or related field; or equivalent work experience and knowledge.

• A minimum of 4 years related technical experience with desktop applications, networks, operating

systems, and communication equipment.

Company Description

TruCapital Partners is a recruiting firm dedicated to identifying top human capital in the market. We assist many companies in the identification of the top accounting, finance, and office professionals for their team. We are committed to providing superior, personalized recruiting services. We partner with leading companies in the Chicago and San Diego area to identify and place the top talent on their team. We have a reputation for excellent customer service to both clients and candidates. In order to ensure the right match, our experienced team of professionals will assess our clients needs.