Job Description

Truck Centers is looking for a Receptionist who will boast a friendly, can-do attitude; strong communications skills; and solutions-focused outlook to balance a busy switchboard, in-person customer support, point-of-sale transactions, and light administrative duties.

This position will work Monday-Friday, 8am-5pm.

WHAT WE OFFER:

• 401(k) with company match
• Health insurance with 3 plan options to choose from
• Vision Insurance
• Dental Insurance
• Paid time off including paid volunteer time
• Disability insurance
• FSA and HSA options
• Company paid Life and AD&D insurance
• Maternity leave
• Employee assistance program
• Wellness program
• Company paid uniforms
• OEM and vendor certification training at no cost through our state-of-the-art Training Center at our Troy & South Bend campuses to maintain your certifications and obtain new ones
• Tool insurance at no cost
• Company-supplied specialty tooling

WHAT YOU'LL DO:

• Greet visitors in a welcoming, professional manner consistently and provide directional or informational assistance.
• Operate phone lines in a professional, courteous tone and actively listen for ways to assist a diverse group of customers.
• Reconcile cash drawer ticket balance, process cash, check, and credit card payments for point-of-sale transactions, and balance petty cash disbursements.
• Perform consistent administrative duties as assigned, including drafting correspondence, copying, faxing, scanning, distributing correspondence within the dealership, filing, and maintaining call lists.
• Continually maintain an orderly, organized work area.

Qualifications

What We're Looking For:

• Must be able to pass a pre-employment background check, physical, and drug screen.
• High School Diploma or GED
• 1+ year of experience in a customer-facing role is required; switchboard or customer service experience is highly preferred
• Knowledge of computer operations and MS Office, including Excel proficiency
• Friendly, pleasant demeanor and phone voice with solid communication skills to welcome guests
• Familiarity with dealership operations, trucking, or the transportation industry is preferred

Additional Information

Truck Centers, Inc. is an equal opportunity employer (EOE). All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, disability, or protected veteran status.

We believe in the Hire to Retire philosophy and invest in individuals that we believe will be valuable assets to TCI and our customers for years to come. Thus, we want to help you live well through personal and professional growth plus a multitude of benefits. In additional to multiple comprehensive healthcare packages including medical, dental, vision, and prescription coverage, we offer a flexible spending accounts for healthcare costs or dependent care, company paid life insurance, voluntary life insurance, disability insurance, AD&D coverage, 401(k) retirement plan with company match, health and wellness incentive programs, training and career development opportunities, alternative work arrangements, volunteer time off, tiered PTO system, service awards, competitive salary, uniforms, technician tool insurance, and a family-first, team environment.