Job Description

• Manages annual sales goals for their selected restaurant, by booking special events that are profitable for the company.

• Grow sales through active prospecting of targeted businesses, organizations, associations, and event planners.

• Seeks out new guests and sales opportunities, initiating action plan to advance and procure new business.

• Coordinates, organizes, and heads efforts to represent the store favorably in the community.

• Attends appropriate networking and community events to represent company and seek out new business opportunities.

• Assists with managing off premises and private dining events.

• Guide Guests through catering menu, offerings, and pricing. Lead and assist with the planning of their menu and order. Identify and facilitate delivery of special requests.

• Manages all incoming leads via Gather, Open Table, telephone, email, and other channels; actively moves the business through the sales process.

• Creates detailed and accurate BEOs (Event Contract with All Event Details) that are shared with the guest and appropriate restaurant team members.

• Is available for site-visits prior to the event and the day/night of the event.

• Lead and be hands on approach with their events; is available to be onsite and working events as necessary.

• Partners with General Manager and Executive Chef to ensure that each event is flawlessly executed against TFK and Guest objectives.

• Communicates effectively and genuinely with guests, team members and other departments.

• Consistently follows up to ensure guest satisfaction that exceeds our service standards.

Other:

• Familiar with the restaurant operations and business, including (but not limited to) menu items, group space, business trends and sales goals.
• Self-starter, focused and driven to excel at the job daily.
• Professionally deals with situations and people while utilizing conflict resolution skills.
• Is able to create, develop and deploy profitable themes / themed events, new and innovative concepts, social and meetings menus, décor and services.
• Maintains a High Presence/High Touch Rate on the Floor to ensure that his/her groups receive the highest quality experience.
• Build strong relationships with new and repeat clients that create a lasting impression, help drive loyalty and repeat business.
• Performs other related duties as assigned.

Qualifications

• MUST have restaurant or hotel/hospitality experience.
• Must have the ability to frequently lift and/or move up to 30 pounds.
• Must be able to physically drive a vehicle, have a valid driver’s license and current auto insurance.
• Must have the ability to use personal vehicle for deliveries and offsite events.
• Must be able to respond, resolve, and effectively manage group issues noted in post execution communication.
• Very sales driven, 3 year sales experience
• Marketing and business skills preferred.
• Food and wine knowledge.
• Strong oral and written communication skills.
• Attention to detail.
• Able to work flexible days and hours. Working weekends and evenings may be expected.
• Computer skills – Excel, Word, Outlook
• Reservations/catering/event software programs, preferably Gather and OpenTable
• Excellent customer service

Additional Information

• Competitive Compensation Package with annual bonus
• Health and Wellness Benefits (medical 100% covered, dental, eye & more)
• Pet Insurance for your fur babies
• Deferred Comp Retirement Plan and TRUE Matching
• Work-life balance with FLEXIBLE PTO & 8 paid holidays
• Unlimited dining allowance
• Additional perks and discounts through Perkspot

If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need! We believe strongly in creating supportive environments where our colleagues can succeed. As such, True Food Kitchen is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other protected characteristics under federal, state or local law.

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