Job Description
We are a well-established company that has been around for quite some time and is continually growing! We pride ourselves on excellent customer service for our customers. Being on our team is a great experience, as we provide a positive atmosphere with lots of hands-on training.
The primary responsibilities of an AT&T Customer Service Representative revolve around the ability to network, build relationships with customers, and persuade others to purchase products in the cellular, internet, and television industries. With that in mind, below is everything about the AT&T Customer Service Representative position our company has to offer right now!
RESPONSIBILITIES:
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Ability to network
• Build relationships
• And you guessed it - persuade others to purchase products
QUALIFICATIONS:
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills
BENEFITS:
• Guaranteed Weekly Pay
• Uncapped Commission opportunities
• Paid on-going training
• Bonus weekly, earn incentives
• Paid company travel opportunities
• Flexible scheduling
ADDITIONAL INFORMATION:
• Valid Driver's License
• Minimum age to apply: 18+ years older
• High School Diploma
• Bring an available copy of resume
• Bilingual (not a requirement): Must be fluent in English
Company Description
We’re proud of the high standards we’ve set for our team. Our priorities are to help brands grow through targeted marketing while ensuring consumers enjoy a positive product experience and excellent service. These are our duties at True North Marketing, and they are reflections of our firm’s core values, which each of us has pledged to uphold: STAY HUMBLE | THINK BIGGER | PAY IT FORWARD TRUSTWORTHINESS | AMBITION