We are seeking a full-time Intake Coordinator provide community based/in-home individual and family therapy and community support services for children, youth, adolescents, adults, and their families; coordinate intake procedure and service implementation; monitor and assist client documentation; assist with client staffing needs; and assist Family Services Supervisor in maintaining authorizations and reauthorizations for all clients. Qualifications: Master's Degree in counseling, social work, or psychology and direct experience working with clients with mental health and/or substance abuse issues.

Carolina Outreach, an ncgCARE partner, is one of the largest and most respected providers of community-based behavioral services in North Carolina. Serving the central and east central regions of the state, Carolina Outreach is renowned for providing service excellence to children and adults through a comprehensive program array to include evidence-based practices.

We are committed to providing a wide array of services to effectively meet the changing needs within the community. These services include evidence-based practices, school-based and outpatient therapy, psychiatric evaluations and treatment, Community Support and substance abuse services to name a few.

Location: Fayetteville, NC

We are seeking a full-time Intake Coordinator to provide the following services:

Provide community based/in-home individual and family therapy and community support services for children, youth, adolescents, adults, and their families; coordinate intake procedure and service implementation; monitor and assist client documentation; assist with client staffing needs; and assist Family Services Supervisor in maintaining authorizations and reauthorizations for all clients.

• Work with clients, families and/or their natural supports to assess strengths/needs, assist families with planning, developing, implementing, and assessing treatment and ancillary services,
• Recommend the types of treatment modalities needed and provide these services directly or by referral,
• Develop/evaluate the service plan to ensure that services are being delivered and are appropriate to the needs of the child and family.
• Act as an advocate in the community and be available for 24 hour rotating on-call schedule.
• Conduct initial intake assessments with families and/or community agencies requesting services.
• Assist in client enrollment and authorization for services with LME and Value Options.
• Aid staff in development of client Person-Centered Plans (PCP), NC-TOPPS assessments, and Diagnostic Assessments.
• Assist with quality assurance and compliance with PCPs, NC-TOPPS, and Diagnostic Assessments.
• Communicate with staff members and management team on client staffing needs.
• Facilitate appropriate matches for client needs.
• Contact providers for necessary documentation.
• Communicate with LME and Value Options on status of authorizations.
• Provide trainings for employees on authorization documentation.
• Collect monthly information on authorization needs.

ncgCARE and its affiliated partners are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. ncgCARE will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. If you are interested in applying for an employment opportunity and feel you need a reasonable accommodation pursuant to the ADA, please contact us at hrteam@ncgcare.com.

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States.

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future.

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ncgCARE and all partner affiliates maintain a drug-free workplace.