Job Description

We are seeking a Full Time Customer Service Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. RESPONSIBILITIES:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​QUALIFICATIONS:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Company Description

True Vision Enterprises is celebrating 13 years as one of the fastest-growing advertising firms in the Orange County area! Our corporate office currently has new opportunities opening on our management team. True Vision Enterprises has officially expanded to over 70 locations nationwide and it is because of our constant growth year after year that we continue to represent some of the biggest clients in the satellite and telecommunications industry in the world. We provide a unique and progressive marketing approach for our clients that focuses on our customers and their needs. In order to provide the level of brand management and continue our planned expansion, we are focused on our quality of customer service.