When we say "We Listen, We Care" we mean it. Everyone on our team shares the common idea that we are here for our clients, as a resource, as a friend, and as their advocate. This is not wishful thinking. This is the way we operate and the way we will always operate. If you do not naturally have empathy, this position is not a good fit for you. The ideal candidate for this position will use their work experience and organizational skills to prepare and maintain legal documents, file motions, interview clients, and conduct legal research. Organizational skills and communication are key. Our experienced team can teach the specifics as long as a candidate shares our mutual goal and has the key skills needed to succeed. Job Description: Case Managers guide cases through every aspect of the personal injury claim process and serve as the main point of contact for clients with pre-litigation cases. Core duties and responsibilities include the following. Other duties may be assigned. • Perform typical office duties, such as answering phones, scanning, mailing, and filing • Generate, review, and send form letters • Communicate effectively with team members, clients, medical providers, lien holders, and insurance companies, among others • Request and process medical records and bills • Prepare demand packages and settlement documents Responsibilities: • Inform clients and outside counsel on case status as requested • Perform legal research to obtain documentation regarding health insurance, medical records, social security, and medical providers • Advise attorneys with cost and time-effective recommendations to accomplish the client’s goals • Create legal documents for attorney review • Collaborate with outside vendors, staff, and attorneys, to manage the law firm’s case load, present case summaries/updates, and ensure that deadlines are met Qualifications: • Self-starter with the ability to effectively manage multiple matters at once • Proficient in word processing, spreadsheet presentation, and case management software • Exceptional organizational skills as well as effective communication skills, both written and oral are needed Compensation: $17 - $22 hourly

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