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Patient Access Supervisor-Lakewood location

Rogers Behavioral Health

Patient Access Supervisor-Lakewood location

Whittier, CA
Full Time
Paid
  • Responsibilities

    Summary :

    Responsible for the servicing of all facility buildings, general housekeeping duties and infection control (approximately 80% of job duties).

    Job Duties & Responsibilities:

    • Comply with Environmental Services and Hospital-directed dress code. Maintain a professional appearance at all times.
    • Maintain patient confidentiality.
    • Follow all directions of the Environmental Services Manager or Director.
    • Comply with Hospital policies and procedures. Comply with Hospital safety, employee health, staff education and performance improvement programs.
    • Communicate in a respectful, professional manner with all patients, staff and visitors.
    • Begin shift on time and be prepared for job responsibilities.
    • Wear appropriate personal protective equipment when working with chemicals or machinery/power tools.
    • Comply with on-call policy and maintains availability during scheduled on-call periods.
    • Assist staff with agitated patients.
    • When requested, assist in patient room search.
    • Assist in the training and orientation of staff under the direction of the Environmental Services Manager or Director.
    • Assist in the development and function of multidisciplinary performance improvement projects.
    • Document completed work by using established system.
    • Take personal responsibility to communicate with assigned unit manager or program manager on a daily basis.
    • Provide complete cleaning and sanitation of designated areas, including bathrooms, offices, day rooms, group rooms, bedrooms and other patient/ resident areas. Cleaning includes all areas, such as (but not limited to) floors, sills, shelves, blinds, desks, beds, windows, sinks, showers.
    • Provide deep cleaning of patient /resident rooms after discharge, to include changing all bed linens and towels.
    • Sort and transport clean linens to the linen storage areas throughout the facility. Keep linen storage areas clean and stocked.
    • Transport dirty linen from units to laundry pick-up areas.
    • Gather and dispose of recyclable materials in an appropriate manner.
    • Gather and dispose of trash and transport it to the dumpster.
    • Follow all safety requirements, such as not leaving carts unattended, not leaving plastic bags in inpatient areas, not allowing others to pass through a secured door with you.

    Education/Training Requirements :

    • High School Diploma strongly preferred, GED preferred.
    • Advanced vocational or technical education strongly preferred.
    • Previous cleaning experience in a hospital setting is preferred.
    • Knowledge of specialized cleaning equipment strong preferred.
    • Continuing education in specialty areas is required.
    • Experience in the mental health field preferred.
    • Must pass pre-employment background and drug screen.
    • Must be fully vaccinated for COVID unless approved for a medical or religious exemption.

    Benefits:

    • Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
    • Childcare reimbursement offered for positions of 20 hours or more per week.
    • Gainshare bonus based on company goals.
    • 401k with matching contribution that is fully vested from day 1.
    • Loan relief, tuition reimbursement and scholarship opportunities.

    ABOUT ROGERS BEHAVIORAL HEALTH

    Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.

    The System also includes Rogers Behavioral Health Foundation , which supports patient care, programs, and research; and Rogers InHealth , an initiative that works to eliminate the stigma of mental health challenges.

    For more information, visit rogersbh.org .

    EOE/MFDV

    Equal Employment Opportunity and Affirmative Action – Rogers Behavioral Health (rogersbh.org)

    Required Skills

    Required Experience

  • Qualifications
    • Advanced excel skills including data consolidation, macros, matching, merging and pivot tables.
    • Ability to perform data analysis and compose appropriate reports.
    • Proven skills in report writing and report development. Dashboard development skills a plus.
    • Proven skills with data presentation including charts, graphs and other exhibits.
    • Knowledge of Electronic Health Record (EHR) computerized, practice management or related systems.
    • Ability to read and interpret technical bulletins and software documentation, write technical manuals, data dictionaries, reports and procedures
    • Excellent interpersonal, verbal and written skills with the ability to communicate technical issues to non-technical audiences and ascertain user needs.
    • Candidate must be able to handle multiple priorities in a fast paced environment.