JOB SUMMARY
The Talent Acquisition Manager exists to manage and develop the recruitment, hiring, and onboarding processes for all open positions throughout the Dollywood Company and to build strategies to support staffing needs. These responsibilities are to be conducted in a manner consistent with the mission and values of The Dollywood Company.
SUMMARY OF MAJOR DUTIES AND RESPONSIBILITIES
- Strategize, develop, and implement recruiting, hiring, and onboarding in compliance with federal, state, and company rules/regulations, to staff all Dollywood Company properties.
- Hire, train, supervise, and develop the Talent Acquisition team.
- Create annual recruitment and onboarding calendar based on the Company’s operational calendar to identify need-based recruitment and prepare job fairs, hiring events, college and high school visits, community outreach, etc.
- Ideate, develop, plan, and lead creative staffing programs such as high school bussing, work-based learning, apprenticeships, and internships.
- Collaborate with the HR Director and Employment Brand Manager to build the Dollywood Company employment brand strategy.
- Collaborate with the Employment Brand Manager to build recruitment content and advertising (paper, digital media, social media, radio, television, and other materials) to align with the Company’s employment branding strategy.
- Serve as the face of the Dollywood employment brand appearing on television, radio and other media outlets as needed.
- Build and maintain strong relationships with hiring managers, meeting regularly to support and serve staffing needs and hold each other accountable to agreed staffing levels.
- Seek out and manage vendor relationships with staffing agencies to provide supplemental staffing support.
- Manage vendor relationships for international workers such as J-1 students, and H2B workers.
- Coordinate housing for transitional executives, and transient workers such as interns, international workers, and Sevier Hospitality Internship Program participants.
- Create, monitor and report staffing metrics to stakeholders. Set goals for Talent Acquisition team and hold accountable to reaching agreed deliverables.
- Routinely serve as Person in Charge of HR Operations.
- Assist with all HR Events as needed.
- Assist the with preparation and adherence to annual budgets.
- Maintain confidentiality at all times to ensure that there is no release of information pertaining to Dollywood records, plans or any other matter without approval.
Management reserves the right to change and/or add to these duties at any time.
Required Skills
PERSONALITY/ATTITUDE REQUIREMENTS
- Extremely personable and outgoing personality to promote programs and excite applicants
- Able to project Dollywood’s image by being genuinely friendly and caring and by taking pride in their work.
- Ability to greet others in a professional manner.
- Ability to make all age groups feel relaxed and at ease.
- Positive team member at all times.
- Demonstrated public speaking skills.
- Extremely well organized with attention to detail skills.
- Ability to be multi-tasking.
- Must be self-motivated and disciplined.
- Must be able to prioritize and complete work assignments on a timely basis.
- Must maintain strict confidentiality and judgment regarding privileged information.
- Must display and live out Servant Qualities by being: patient, kind, humble, respectful, selfless, forgiving, honest and committed.
- Must be willing to constantly improve.
- Must have professional appearance with good personal hygiene.
- Must promote and support a “team” work environment by cooperating and helping co-workers.
- Must adapt to changes easily.
- Must enjoy a fast-paced, dynamic environment.
- Must show appreciation to others.
- Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines.
- Strong Analytical skills required.
ESSENTIAL FUNCTIONS NECESSARY TO PERFORM JOB DUTIES
- Able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being: patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.
- Able to hear, see and speak.
- Able to speak, read and write in English.
- Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees.
- Must have manual dexterity necessary to complete all job duties.
- Able to sit and/or stand for long/short periods.
- Able to get along with other employees to work out problems and resolve conflicts.
- Able to comprehend instructions and retain information.
- Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays.
- Able to thrive in a fast-paced, dynamic environment.
- Able to be flexible to handle frequent changes in priorities.
- Able to prioritize tasks and complete assignments on time
- Able to operate / drive a motor vehicle, and have a valid driver’s license.
Required Experience
EDUCATIONAL AND EXPERIENCE REQUIREMENTS
- Minimum 18 years of age.
- College Degree required. Degree in Human Resources, Organizational Development, or Business preferred.
- Five (5) years of recruiting/talent acquisition experience highly preferred.
- Three (3) years leadership/supervisory experience of 2-5 employees highly preferred.
- Theme park experience or high-volume seasonal staffing experience required.
- Experience preparing budgets and familiarity with profit and loss statements preferred.
- Proficient knowledge of Microsoft Office software required.
- Knowledge of office equipment and computers.
- Flexibility to meet varying customer needs and to juggle multiple priorities daily. Exceptional organizational skills.
- Knowledge of employment law required.
- Must successfully complete a pre-employment background check.