At The Trustmark Companies we help people thrive. We provide products and personalized attention that engage and inspire people to maximize their health potential. We offer employee benefits customized to fit each unique business need or life circumstance. It all revolves around our belief that better health and greater financial security increase overall well-being. And with well-being comes peace of mind. Peace of mind to focus on work and family and everything else that’s important in life. Peace of mind to thrive.
We are looking for a Claims Analyst in our Worcester, Massachusetts office working in our Voluntary Benefits division. In this position, you will mainly focus on reviewing and making claim payments for lower indemnity claims and handling calls and assisting claimants and others on any customer service-related issues. The ideal candidate should have excellent time management skills, strong attention to detail and possess excellent verbal and written communication skills.
SUMMARY: To learn and understand the claims handling process and procedures related to Worksite Cancer Critical Illness (CA/CI) and Accident or Life claims. Make claim payments in accordance with the policy provisions and appropriate state and federal laws, review and make recommendations on the appropriate resources to utilize in claim investigations and to handle claims appropriately as outlined in our claim philosophy.
RESPONSIBILITIES INCLUDE:
CLAIMS MANAGEMENT:
MAIL HANDLING:
QUALIFICATIONS:
The successful candidate will demonstrate reliability, good attendance and punctuality, and have the ability to meet production and quality standards. Other qualifications include:
Come join Trustmark! Join a team that will not only utilize your current skills, but will enhance them as well. Trustmark benefits include medical/dental/life insurance, tuition reimbursement, competitive 401k plan, insurance education classes, health and wellness initiatives and more!
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, or disability.
Required Skills Required Experience