Turn Specialist

John Boner Neighborhood Centers (JBNC) – Indianapolis, IN

About JBNC

At John Boner Neighborhood Centers, we work alongside our neighbors on Indianapolis’s Near Eastside to build a thriving, connected community. Our housing team plays a key role in providing safe, welcoming homes that support stability and opportunity for individuals and families.

Position Overview

The Turn Specialist plays a vital role in preparing vacant housing units for new residents. This hands-on position focuses on unit turnover — cleaning, repairing, painting, and ensuring apartments are move-in ready. If you enjoy practical work, take pride in quality results, and want your work to make a real community impact, this role may be a great fit.

What You’ll Do

• Prepare vacant apartments for new residents by cleaning, repairing, and refreshing units after move-out.
• Patch drywall, paint walls, replace flooring sections, and complete cosmetic upgrades.
• Repair or replace doors, locks, cabinetry, and hardware as needed.
• Test and maintain appliances, plumbing, electrical, and HVAC systems to ensure proper function.
• Perform quality-control inspections to ensure units meet JBNC and housing quality standards.
• Document completed work and meet assigned turnaround timelines to minimize vacancy.
• Collaborate with Maintenance Technicians and Property Managers on larger or specialized repairs.
• Assist with emergency maintenance and other property support tasks when needed.
• Travel regularly between JBNC properties using organization vehicles.

Required Qualifications

• High school diploma or equivalent experience.
• At least 1 year of experience in residential maintenance, facilities, or unit turnover work.
• Working knowledge of basic carpentry, plumbing, electrical, painting, and appliance repair.
• Valid driver’s license and ability to travel between properties.
• Ability to lift up to 50 lbs and perform physical work including bending, climbing, and standing for extended periods.
• Strong communication skills and ability to work independently and as part of a team.
• Flexibility to work evenings, weekends, holidays, or emergency calls as needed.

Preferred Qualifications

• Technical or trade certification.
• Experience working in affordable housing or nonprofit environments.

Work Environment & Schedule

Full-time, non-exempt position. Based at John Boner Neighborhood Centers with approximately 80% travel to area properties. On-site, hands-on role with varying schedules depending on maintenance needs.

Note: Turn Specialists are expected to share a rotating on call schedule alongside JBNC’s Maintenance Technicians to be able to address urgent maintenance needs outside of JBNC’s typical work hours, including weekends and holidays as needed.

Compensation & Benefits

• Medical, dental, and vision insurance
• Life insurance at no cost to employees
• Telehealth and mental health services
• 401(k) with employer match
• Paid time off and holidays, including a full week off at year end
• Professional development opportunities
• Access to Fitness Zone membership and employee engagement initiatives

Employment is contingent upon successful completion of a background check, in accordance with applicable laws.

John H. Boner Neighborhood Centers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.